Compare Service Hub vs Zoho Desk

See this comparison of HubSpot Service Hub vs. Zoho Desk based on data from user reviews. HubSpot Service Hub rates 4.1/5 stars with 10 reviews. Zoho Desk rates 4.3/5 stars with 491 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 10 reviews)
8.6
(Based on 453 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 10 reviews)
8.6
(Based on 453 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
8.3
(Based on 357 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.9
(Based on 5 reviews)
8.6
(Based on 359 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 9 reviews)
8.2
(Based on 408 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 6 reviews)
8.6
(Based on 334 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 10 reviews)
8.8
(Based on 445 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
72.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
60.0%
19.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
7.4%
 
Marketing and Advertising
30.0%
Information Technology and Services
25.9%
 
Information Technology and Services
20.0%
Computer Software
11.1%
 
E-Learning
10.0%
Internet
4.5%
 
Environmental Services
10.0%
Marketing and Advertising
4.5%
 
Human Resources
10.0%
Telecommunications
4.0%
 
Other
20.0%
Other
50.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Facilidad de acceso a la información y filtros

János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and itś truly deserving.Simplicity is at itś best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Sometimes the steps for creating a mass email are very tedious and feels repetitive.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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