Compare IBM Digital Analytics vs Pendo

See this comparison of IBM Digital Analytics vs. Pendo based on data from user reviews. IBM Digital Analytics rates 2.9/5 stars with 47 reviews. Pendo rates 4.7/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
6.8
(Based on 45 reviews)
8.7
(Based on 59 reviews)
Ease of UseSee More
Ease of UseSee More
5.7
(Based on 45 reviews)
8.5
(Based on 59 reviews)
Ease of SetupSee More
Ease of SetupSee More
5.1
(Based on 17 reviews)
8.6
(Based on 35 reviews)
Ease of AdminSee More
Ease of AdminSee More
6.8
(Based on 19 reviews)
8.8
(Based on 40 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.0
(Based on 40 reviews)
9.3
(Based on 52 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
6.9
(Based on 19 reviews)
9.7
(Based on 37 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.6
(Based on 44 reviews)
9.6
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.0%
20.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.6%
71.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
53.5%
8.3%
 
Retail
19.6%
Computer Software
61.8%
 
Marketing and Advertising
19.6%
Information Technology and Services
12.7%
 
Insurance
8.9%
Internet
9.8%
 
Internet
7.1%
Marketing and Advertising
4.9%
 
Computer Software
5.4%
Education Management
2.0%
 
Other
39.3%
Other
8.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Josh P.
User in Insurance

IBM Digital Analytics was used to monitor on-site user behavior, highlight areas of drop-off across key lead capture pathways, provide direction, and historical aggregation of digital marketing initiatives and set performance benchmarks for an ecommerce...

Paul V.
Administrator in Computer Software

It is very easy to create in-app guides without help from our engineering team. The analytics are also very helpful.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Some of their products crash, and the interfaces are outdated

G2 Crowd User in Computer Software

Reporting is pretty simplistic and limited, am limited in answering more interesting questions and pushing richer analytics out to team members.

 
 No videos provided.

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

 No downloads provided.
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