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Compare IBM Digital Analytics vs Pendo

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comparison of IBM Digital Analytics vs. Pendo
based on data from user reviews. IBM Digital Analytics rates 2.9/5 stars with 51 reviews. Pendo rates 4.7/5 stars with 69 reviews. Each product's score is calculated by real-time data from verified user reviews.

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IBM Digital Analytics
Pendo
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IBM Digital Analytics
IBM Digital Analytics
2.9
Based on 51 reviews
Pendo
Pendo
4.7
Based on 69 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
6.9
(Based on 47 reviews)
8.7
(Based on 67 reviews)
Ease of UseSee More
Ease of UseSee More
5.9
(Based on 47 reviews)
8.5
(Based on 67 reviews)
Ease of SetupSee More
Ease of SetupSee More
5.7
(Based on 19 reviews)
8.7
(Based on 39 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.0
(Based on 21 reviews)
8.7
(Based on 44 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.2
(Based on 42 reviews)
9.1
(Based on 60 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.1
(Based on 21 reviews)
9.7
(Based on 40 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.8
(Based on 46 reviews)
9.5
(Based on 66 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.9%
17.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.0%
73.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
51.1%
9.0%
 
Retail
17.7%
Computer Software
60.2%
 
Marketing and Advertising
17.7%
Information Technology and Services
12.4%
 
Insurance
8.1%
Internet
8.8%
 
Information Technology and Services
8.1%
Education Management
5.3%
 
Internet
6.5%
Marketing and Advertising
4.4%
 
Other
41.9%
Other
8.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Josh P.
User in Insurance

IBM Digital Analytics was used to monitor on-site user behavior, highlight areas of drop-off across key lead capture pathways, provide direction, and historical aggregation of digital marketing initiatives and set performance benchmarks for an ecommerce...

Andrew E.
Executive Sponsor in Education Management

Usability, incredibly easy to set up and use. It took our dev team less than 15 minutes to set up. The platform is lightning fast even when running updated dashboard views for over 6 months. It is also easy to customize the interface for each individual...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

It's still not easy to use. I have yet to receive training on how to build reports.

G2 Crowd User in Computer Software

Reporting is pretty simplistic and limited, am limited in answering more interesting questions and pushing richer analytics out to team members.

 
 No videos provided.

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

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