Want to see who topped the 2019 Best Software Awards?

Compare IBM Digital Analytics, Piwik PRO, and Google Analytics 360

Meets RequirementsSee More
Meets RequirementsSee More
6.9
(Based on 47 reviews)
8.9
(Based on 21 reviews)
8.8
(Based on 210 reviews)
Ease of UseSee More
Ease of UseSee More
5.9
(Based on 47 reviews)
8.3
(Based on 21 reviews)
8.2
(Based on 210 reviews)
Ease of SetupSee More
Ease of SetupSee More
5.7
(Based on 19 reviews)
8.2
(Based on 14 reviews)
8.0
(Based on 97 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.0
(Based on 21 reviews)
8.5
(Based on 14 reviews)
8.5
(Based on 96 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.2
(Based on 42 reviews)
7.9
(Based on 14 reviews)
8.1
(Based on 183 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.1
(Based on 21 reviews)
8.7
(Based on 8 reviews)
8.6
(Based on 94 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.8
(Based on 46 reviews)
8.5
(Based on 21 reviews)
8.6
(Based on 204 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.9%
45.5%
47.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.0%
27.3%
32.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
51.1%
27.3%
20.3%
 
Retail
17.7%
Information Technology and Services
13.0%
Marketing and Advertising
17.2%
 
Marketing and Advertising
17.7%
Staffing and Recruiting
8.7%
Information Technology and Services
5.1%
 
Insurance
8.1%
Marketing and Advertising
8.7%
Real Estate
4.1%
 
Information Technology and Services
8.1%
Education Management
8.7%
Internet
4.1%
 
Internet
6.5%
Computer Software
8.7%
Computer Software
3.8%
 
Other
41.9%
Other
52.2%
Other
65.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Erica H.
User in Consumer Services

I'd recommend using if your company is willing to back it up with a robust analytics team to be able to use it to its fullest extent.

Stephen H.
Executive Sponsor in Hospital & Health Care

I am loathe to always use google analytics. My desire is to understand my website vistiors or customers not just hand over these statistics straight to an outside party. Google analytics works very well for a "free" offering, but if you can use the...

G2 Crowd User in Marketing and Advertising

Out site gets 2-3 million visitors a month, so we were getting data based off of only a small percentage of traffic. This caused challenges both in terms of accurate reporting and troubleshooting issues.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Machinery

This is a very in depth software that is not user friendly. It's difficult to understand and catch on to, but with thorough training you can be able to navigate through this!

Guy K T.
User in Public Relations and Communications

Not really anything to dislike, i wish it would do all of the work for me, like totally.

 
Ask IBM DA a QuestionContact IBM DAAsk Piwik PRO a QuestionContact Piwik PRORequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.