Want to see who topped the 2019 Best Software Awards?

Compare IBM Digital Analytics, Piwik PRO, and Matomo (Formerly Piwik)

Meets RequirementsSee More
Meets RequirementsSee More
6.9
(Based on 47 reviews)
8.9
(Based on 21 reviews)
8.4
(Based on 40 reviews)
Ease of UseSee More
Ease of UseSee More
5.9
(Based on 47 reviews)
8.3
(Based on 21 reviews)
7.9
(Based on 40 reviews)
Ease of SetupSee More
Ease of SetupSee More
5.7
(Based on 19 reviews)
8.2
(Based on 14 reviews)
7.7
(Based on 30 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.0
(Based on 21 reviews)
8.5
(Based on 14 reviews)
7.7
(Based on 28 reviews)
Quality of SupportSee More
Quality of SupportSee More
6.2
(Based on 42 reviews)
7.9
(Based on 14 reviews)
7.2
(Based on 23 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.1
(Based on 21 reviews)
8.7
(Based on 8 reviews)
8.4
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
3.8
(Based on 46 reviews)
8.5
(Based on 21 reviews)
8.2
(Based on 41 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.9%
45.5%
50.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.0%
27.3%
34.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
51.1%
27.3%
15.8%
 
Retail
17.7%
Information Technology and Services
13.0%
Marketing and Advertising
25.5%
 
Marketing and Advertising
17.7%
Staffing and Recruiting
8.7%
Internet
13.7%
 
Insurance
8.1%
Marketing and Advertising
8.7%
Information Technology and Services
11.8%
 
Information Technology and Services
8.1%
Education Management
8.7%
Computer Software
7.8%
 
Internet
6.5%
Computer Software
8.7%
Retail
5.9%
 
Other
41.9%
Other
52.2%
Other
35.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Erica H.
User in Consumer Services

I'd recommend using if your company is willing to back it up with a robust analytics team to be able to use it to its fullest extent.

Stephen H.
Executive Sponsor in Hospital & Health Care

I am loathe to always use google analytics. My desire is to understand my website vistiors or customers not just hand over these statistics straight to an outside party. Google analytics works very well for a "free" offering, but if you can use the...

Brad J.
Consultant in Computer Software

Piwik is a great alternative to Google Analytics if you need something to run on your own servers. It also helps to analyze traffic more closely by turning on features to track ip addresses. This allows for closer analysis of activity on your website. I...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Machinery

This is a very in depth software that is not user friendly. It's difficult to understand and catch on to, but with thorough training you can be able to navigate through this!

Davide A.
Administrator in Automotive

Lack of support. Installation multiple tries. I finally got it to run, sort of: all it shows is the logo. I asked 3 questions in the forum, and got no help.

 
Ask IBM DA a QuestionContact IBM DAAsk Piwik PRO a QuestionContact Piwik PROAsk Matomo (formerly Piwik) a QuestionContact Matomo (formerly Piwik)
Kate from G2 Crowd

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