Compare IBM Watson Customer Experience Analytics vs Indicative
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comparison of IBM Watson Customer Experience Analytics vs. Indicative
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. Indicative rates 4.5/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.
 IBM Watson Customer Experience Analytics 4.2 Based on 10 reviews Optimized for quick response |  Indicative 4.5 Based on 14 reviews |
Pricing
Free Trial | Free Trial |
Ratings
| Meets Requirements | 7.4 (Based on 7 reviews) | 8.2 (Based on 13 reviews) |
| Ease of Use | 8.5 (Based on 7 reviews) | 8.3 (Based on 13 reviews) |
| Ease of Setup | 8.2 (Based on 5 reviews) | Not enough data available |
| Ease of Admin | Not enough data available | Not enough data available |
| Quality of Support | 7.3 (Based on 5 reviews) | 8.8 (Based on 10 reviews) |
| Ease of Doing Business With | 8.8 (Based on 5 reviews) | Not enough data available |
| Product Direction (% positive) | 10.0 (Based on 7 reviews) | 7.6 (Based on 13 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 10.0% | 28.6% |
Mid-Market (51-1000 emp.) | 20.0% | 57.1% |
Enterprise (> 1000 emp.) | 70.0% | 14.3% |
Reviewers' Industry
Food & Beverages 20.0% | Internet 22.2% | |
Staffing and Recruiting 13.3% | Computer Software 22.2% | |
Retail 13.3% | E-Learning 14.8% | |
Marketing and Advertising 13.3% | Telecommunications 7.4% | |
Investment Management 13.3% | Newspapers 7.4% | |
Other 26.7% | Other 25.9% |
Reviews
| Most Helpful Favorable Review | Angus H. User Good experience starts with ease of use, which is examplified by this product | Matthew M. User in Insurance For us, our main problem was the ability to connect front-end web data with back-end customer data to get a true end-to-end view of our customer. After looking at a number of platforms, Indicative greatly exceeded our expectations for capabilities. The team... |
| Most Helpful Critical Review | G2 Crowd User in Staffing and Recruiting Nothing I like the product very much and highly recommend | G2 Crowd User in Higher Education I don’t have anything specific but I do prefer more gudiance learning about the program |
