Compare IBM Watson Customer Experience Analytics vs Indicative

See this comparison of IBM Watson Customer Experience Analytics vs. Indicative based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Indicative rates 4.5/5 stars with 13 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
8.1
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
8.1
(Based on 12 reviews)
Ease of Setup
Ease of Setup
8.0
(Based on 6 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.2
(Based on 5 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
8.5
(Based on 9 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.5
(Based on 6 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
7.4
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
30.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
53.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
15.4%
 
Food & Beverages
18.8%
Internet
23.1%
 
Retail
12.5%
Computer Software
23.1%
 
Investment Management
12.5%
E-Learning
15.4%
 
Banking
12.5%
Newspapers
7.7%
 
Marketing and Advertising
12.5%
Telecommunications
7.7%
 
Other
31.3%
Other
23.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dave H.
Executive Sponsor

Helps to consolidate the key customer experience metrics

Rihards S.
Administrator in Computer Software

Speed of metrics, similar queries in our redshift database take a lot longer. Ability to see all the properties to segment by and quickly build queries without writing sql. Funnel charts are beutiful and no other app can do them more elegantly.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

Und─źne D.
User in Computer Software

Sometimes the data is not accurate or the site is not working

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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