Compare IBM Watson Customer Experience Analytics vs Indicative
See this comparison of IBM Watson Customer Experience Analytics vs. Indicative based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Indicative rates 4.5/5 stars with 13 reviews. Each product's score is calculated by real-time data from verified user reviews.
 IBM Watson Customer Experience Analytics |  Indicative |
Pricing
Free Trial | Free Trial |
Ratings
| Meets Requirements | 7.6 (Based on 8 reviews) | 8.1 (Based on 12 reviews) |
| Ease of Use | 8.5 (Based on 8 reviews) | 8.1 (Based on 12 reviews) |
| Ease of Setup | 8.0 (Based on 6 reviews) | Not enough data available |
| Ease of Admin | 8.2 (Based on 5 reviews) | Not enough data available |
| Quality of Support | 7.0 (Based on 6 reviews) | 8.5 (Based on 9 reviews) |
| Ease of Doing Business With | 8.5 (Based on 6 reviews) | Not enough data available |
| Product Direction (% positive) | 10.0 (Based on 8 reviews) | 7.4 (Based on 12 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 9.1% | 30.8% |
Mid-Market (51-1000 emp.) | 18.2% | 53.8% |
Enterprise (> 1000 emp.) | 72.7% | 15.4% |
Reviewers' Industry
Food & Beverages 18.8% | Internet 23.1% | |
Retail 12.5% | Computer Software 23.1% | |
Investment Management 12.5% | E-Learning 15.4% | |
Banking 12.5% | Newspapers 7.7% | |
Marketing and Advertising 12.5% | Telecommunications 7.7% | |
Other 31.3% | Other 23.1% |
Reviews
| Most Helpful Favorable Review | Dave H. Executive Sponsor Helps to consolidate the key customer experience metrics | Rihards S. Administrator in Computer Software Speed of metrics, similar queries in our redshift database take a lot longer. Ability to see all the properties to segment by and quickly build queries without writing sql. Funnel charts are beutiful and no other app can do them more elegantly. |
| Most Helpful Critical Review | G2 Crowd User in Staffing and Recruiting Nothing I like the product very much and highly recommend | Undīne D. User in Computer Software Sometimes the data is not accurate or the site is not working |
