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Compare IBM Watson Customer Experience Analytics vs Indicative

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comparison of IBM Watson Customer Experience Analytics vs. Indicative
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Indicative rates 4.5/5 stars with 13 reviews. Each product's score is calculated by real-time data from verified user reviews.

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IBM Watson Customer Experience Analytics
Optimized for quick response
Indicative
Add Product
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 11 reviews
Optimized for quick response
Indicative
Indicative
4.5
Based on 13 reviews
Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
8.1
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
8.1
(Based on 12 reviews)
Ease of Setup
Ease of Setup
8.0
(Based on 6 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.2
(Based on 5 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
8.5
(Based on 9 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.5
(Based on 6 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
7.4
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
30.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
53.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
15.4%
 
Food & Beverages
18.8%
Internet
23.1%
 
Retail
12.5%
Computer Software
23.1%
 
Investment Management
12.5%
E-Learning
15.4%
 
Banking
12.5%
Newspapers
7.7%
 
Marketing and Advertising
12.5%
Telecommunications
7.7%
 
Other
31.3%
Other
23.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Investment Management

Cloud based platform templates for modelling Integration with differnt CRM.

G2 Crowd User in E-Learning

I love how easy it is to visually set up a funnel. As a visual person, I can more quickly analyze possible funnel alternatives quickly. I actually look forward to setting up funnels and testing out different hypotheses.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

Matthew M.
User in Insurance

Indicative has a unique data model that takes a little while to get used to. So it takes a little while to get up to speed but once you get it, everything is fine.

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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Kate from G2 Crowd

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