Compare IBM Watson Customer Experience Analytics vs Inspectlet

See this comparison of IBM Watson Customer Experience Analytics vs. Inspectlet based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Inspectlet rates 4.0/5 stars with 18 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Micro
$39 per month
 
Startup
$79 per month
 
Growth
$149 per month
 
Accelerate
$299 per month
 
Enterprise
Contact Inspectlet
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
8.2
(Based on 18 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
8.9
(Based on 18 reviews)
Ease of Setup
Ease of Setup
8.0
(Based on 6 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.2
(Based on 5 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
8.6
(Based on 11 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 6 reviews)
8.2
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
6.9
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
23.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
52.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
23.5%
 
Food & Beverages
18.8%
Information Technology and Services
25.0%
 
Retail
12.5%
Banking
14.3%
 
Investment Management
12.5%
Retail
10.7%
 
Banking
12.5%
Internet
10.7%
 
Marketing and Advertising
12.5%
Financial Services
7.1%
 
Other
31.3%
Other
32.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

Thw softwrae has easy to use interface, Interactive dashboards and good segmentation features.

G2 Crowd User in Financial Services

-Video clips work pretty -Having additional filters to identify which videos to watch can be helpful -AFAIK, it was fairly low cost to implement for our product

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Internet

The inclusion of the software on our eCommerce platform conflicted with the checkout process and prevented credit card transactions. There configuration and set-up seemed to be point-and-click, so we didn't do full regression testing. HIGHLY recommend...

 
 No screenshots provided.
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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