Compare IBM Watson Customer Experience Analytics vs LeadLander
See this comparison of IBM Watson Customer Experience Analytics vs. LeadLander based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. LeadLander rates 3.7/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.
 IBM Watson Customer Experience Analytics |  LeadLander |
Pricing
Free Trial | Free Trial |
| $ Get a Quote | $ Get a Quote |
Ratings
| Meets RequirementsSee More | |
7.6 (Based on 7 reviews) | 7.1 (Based on 14 reviews) |
| Ease of UseSee More | |
8.5 (Based on 7 reviews) | 8.5 (Based on 14 reviews) |
| Ease of SetupSee More | |
8.2 (Based on 5 reviews) | 9.2 (Based on 9 reviews) |
| Ease of AdminSee More | |
8.2 (Based on 5 reviews) | 9.4 (Based on 10 reviews) |
| Quality of SupportSee More | |
7.3 (Based on 5 reviews) | 8.0 (Based on 12 reviews) |
| Ease of Doing Business WithSee More | |
8.8 (Based on 5 reviews) | 9.2 (Based on 11 reviews) |
| Product Direction (% positive)See More | |
10.0 (Based on 7 reviews) | 5.5 (Based on 14 reviews) |
Features
Reviewers' Company Size
| Small-Business (50 or fewer emp.) | |
0.0% | 40.0% |
| Mid-Market (51-1000 emp.) | |
28.6% | 53.3% |
| Enterprise (> 1000 emp.) | |
71.4% | 6.7% |
Reviewers' Industry
Banking 25.0% | Computer Software 58.8% |
Marketing and Advertising 25.0% | Marketing and Advertising 11.8% |
Consumer Goods 12.5% | Leisure, Travel & Tourism 5.9% |
Food & Beverages 12.5% | Accounting 5.9% |
Insurance 12.5% | Computer Hardware 5.9% |
Other 12.5% | Other 11.8% |
Reviews
| Most Helpful Favorable Review | |
G2 Crowd User Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback. |  Mark H. Administrator in Computer Hardware When we introduce new apps or tools to the inside sales team, the biggest challenge by far is user adoption. Leadlander is simple to use. We've tried to bring on similar solutions that on paper looked like better, more comprehensive solutions to solve... |
| Most Helpful Critical Review | |
G2 Crowd User The new portal is still very very slow and a bit buggy. Some key features are missing (Monitor, admin, benchmark..) and unique visitor metrics still not available across functions. Form tag disappeared, what a bummer!! |  Laralyn E. User in Computer Software It's such a confusing UI, it's really ugly, and I think that it should automatically filter out results for the IP addresses that are just coming from the telecom companies, since half of the time it looks like telecom companies are looking at our site a... |
Videos
Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey. | No videos provided. |
Downloads
| No downloads provided. |
| Contact IBM Watson Customer Experience Analytics | Contact LeadLander |
