Compare IBM Watson Customer Experience Analytics vs LeadLander

See this comparison of IBM Watson Customer Experience Analytics vs. LeadLander based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. LeadLander rates 3.7/5 stars with 16 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
7.2
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
8.6
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
9.1
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
9.5
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
8.2
(Based on 13 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 6 reviews)
9.3
(Based on 12 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
5.8
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
43.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
50.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
6.3%
 
Food & Beverages
18.8%
Computer Software
55.6%
 
Retail
12.5%
Marketing and Advertising
11.1%
 
Investment Management
12.5%
Financial Services
11.1%
 
Banking
12.5%
Leisure, Travel & Tourism
5.6%
 
Marketing and Advertising
12.5%
Accounting
5.6%
 
Other
31.3%
Other
11.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback.

Mark H.
Administrator in Computer Hardware

When we introduce new apps or tools to the inside sales team, the biggest challenge by far is user adoption. Leadlander is simple to use. We've tried to bring on similar solutions that on paper looked like better, more comprehensive solutions to solve...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

Laralyn E.
User in Computer Software

It's such a confusing UI, it's really ugly, and I think that it should automatically filter out results for the IP addresses that are just coming from the telecom companies, since half of the time it looks like telecom companies are looking at our site a...

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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