Compare IBM Watson Customer Experience Analytics vs LeadLander

See this comparison of IBM Watson Customer Experience Analytics vs. LeadLander based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. LeadLander rates 3.7/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 7 reviews)
7.1
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 7 reviews)
8.5
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
9.2
(Based on 9 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
9.4
(Based on 10 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.3
(Based on 5 reviews)
8.0
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
9.2
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 7 reviews)
5.5
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
40.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
53.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
71.4%
6.7%
 
Banking
25.0%
Computer Software
58.8%
 
Marketing and Advertising
25.0%
Marketing and Advertising
11.8%
 
Consumer Goods
12.5%
Leisure, Travel & Tourism
5.9%
 
Food & Beverages
12.5%
Accounting
5.9%
 
Insurance
12.5%
Computer Hardware
5.9%
 
Other
12.5%
Other
11.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback.

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Mark H.
Administrator in Computer Hardware

When we introduce new apps or tools to the inside sales team, the biggest challenge by far is user adoption. Leadlander is simple to use. We've tried to bring on similar solutions that on paper looked like better, more comprehensive solutions to solve...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The new portal is still very very slow and a bit buggy. Some key features are missing (Monitor, admin, benchmark..) and unique visitor metrics still not available across functions. Form tag disappeared, what a bummer!!

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Laralyn E.
User in Computer Software

It's such a confusing UI, it's really ugly, and I think that it should automatically filter out results for the IP addresses that are just coming from the telecom companies, since half of the time it looks like telecom companies are looking at our site a...

 
 

Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey.

No videos provided.
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Kate from G2 Crowd

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