Compare IBM Watson Customer Experience Analytics vs LeadLander
See this comparison of IBM Watson Customer Experience Analytics vs. LeadLander based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. LeadLander rates 3.7/5 stars with 16 reviews. Each product's score is calculated by real-time data from verified user reviews.
 IBM Watson Customer Experience Analytics |  LeadLander |
Pricing
Free Trial | Free Trial |
Ratings
| Meets Requirements | 7.6 (Based on 8 reviews) | 7.2 (Based on 15 reviews) |
| Ease of Use | 8.5 (Based on 8 reviews) | 8.6 (Based on 15 reviews) |
| Ease of Setup | 8.0 (Based on 6 reviews) | 9.1 (Based on 10 reviews) |
| Ease of Admin | 8.2 (Based on 5 reviews) | 9.5 (Based on 11 reviews) |
| Quality of Support | 7.0 (Based on 6 reviews) | 8.2 (Based on 13 reviews) |
| Ease of Doing Business With | 8.5 (Based on 6 reviews) | 9.3 (Based on 12 reviews) |
| Product Direction (% positive) | 10.0 (Based on 8 reviews) | 5.8 (Based on 15 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 9.1% | 43.8% |
Mid-Market (51-1000 emp.) | 18.2% | 50.0% |
Enterprise (> 1000 emp.) | 72.7% | 6.3% |
Reviewers' Industry
Food & Beverages 18.8% | Computer Software 55.6% | |
Retail 12.5% | Marketing and Advertising 11.1% | |
Investment Management 12.5% | Financial Services 11.1% | |
Banking 12.5% | Leisure, Travel & Tourism 5.6% | |
Marketing and Advertising 12.5% | Accounting 5.6% | |
Other 31.3% | Other 11.1% |
Reviews
| Most Helpful Favorable Review | G2 Crowd User Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback. | Mark H. Administrator in Computer Hardware When we introduce new apps or tools to the inside sales team, the biggest challenge by far is user adoption. Leadlander is simple to use. We've tried to bring on similar solutions that on paper looked like better, more comprehensive solutions to solve... |
| Most Helpful Critical Review | G2 Crowd User in Staffing and Recruiting Nothing I like the product very much and highly recommend | Laralyn E. User in Computer Software It's such a confusing UI, it's really ugly, and I think that it should automatically filter out results for the IP addresses that are just coming from the telecom companies, since half of the time it looks like telecom companies are looking at our site a... |
