Compare IBM Watson Customer Experience Analytics, Looker, and QlikView

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IBM Watson Customer Experience Analytics
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Looker
Optimized for quick response
QlikView
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IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 19 reviews
Optimized for quick response
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Looker
Looker
4.4
Based on 323 reviews
Optimized for quick response
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QlikView
QlikView
4.1
Based on 161 reviews
 
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Enterprise Edition
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Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 14 reviews)
8.7
(Based on 243 reviews)
8.3
(Based on 152 reviews)
Ease of UseSee More
Ease of UseSee More
7.5
(Based on 14 reviews)
8.2
(Based on 241 reviews)
8.1
(Based on 152 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 12 reviews)
8.1
(Based on 127 reviews)
8.1
(Based on 58 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.0
(Based on 11 reviews)
8.7
(Based on 133 reviews)
8.0
(Based on 56 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 11 reviews)
9.2
(Based on 207 reviews)
7.8
(Based on 122 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 12 reviews)
9.3
(Based on 122 reviews)
8.4
(Based on 56 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.4
(Based on 13 reviews)
8.7
(Based on 230 reviews)
7.7
(Based on 149 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.5%
15.9%
7.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.1%
69.8%
35.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
68.4%
14.3%
57.1%
 
Retail
12.5%
Internet
16.8%
Computer Software
8.7%
 
Food & Beverages
12.5%
Computer Software
16.0%
Hospital & Health Care
8.2%
 
Banking
12.5%
Information Technology and Services
9.7%
Retail
7.1%
 
Staffing and Recruiting
8.3%
Marketing and Advertising
5.3%
Insurance
6.6%
 
Oil & Energy
8.3%
Financial Services
4.9%
Information Technology and Services
6.6%
 
Other
45.8%
Other
47.3%
Other
62.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

Cloud based platform templates for modelling Integration with differnt CRM.

Alan C.
Administrator in Staffing and Recruiting

So many things are done right: - The simplicity of creating a meta schema using lookml, the learning curve is lightning fast - The flexibility of the system, making data available to inter customer has never been so easy - The support team is really...

G2 Crowd User in Computer Software

As an end user: - Filter once and have it apply to all of the visuals - Graphs and tables render quickly (I had a table that took about 10 minutes to refresh in an excel pivot table, and it only took about 2 seconds in QV) - Good looking UI - Emailed...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Information Technology and Services

It's so hard to find the login page!! Whenever I type in looker.com it takes me to the main site that's clearly aimed at prospects but there's nothing for current clients. There no tab that directs you there, helpful resources, etc.

G2 Crowd User in Information Technology and Services

-It takes considerable effort to create a simple, good looking visualisation as there are a vast amount of options -Often, there is a requirement to work with the keyboard and code, which moves development of analysis to the IT side of the business -No...

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

See the simple process of connecting your database to Looker and gaining insights to your data with Anika Kuesters Smith - Smith of Looker. With Looker's modeling language, LookML, your business logic is easily repeatable and reusable, allowing your analysts to better leverage the data and save time from writing SQL queries. Easily visualize your data sets and create dashboards, connecting your organization's teams to better collaborate and gain insight.

In this demo you'll learn about:

- Connecting your data to Looker
- Building out your data model
- Creating and sharing dashboards
- Generating and scheduling reports for various departments

No videos provided.
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