Compare IBM Watson Customer Experience Analytics vs Mixpanel

See this comparison of IBM Watson Customer Experience Analytics vs. Mixpanel based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Mixpanel rates 4.0/5 stars with 144 reviews. Each product's score is calculated by real-time data from verified user reviews.

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IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
Based on 11 reviews
Mixpanel
Mixpanel
Based on 144 reviews
Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
8.2
(Based on 133 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
7.5
(Based on 132 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
6.9
(Based on 52 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
7.2
(Based on 53 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
7.9
(Based on 104 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 6 reviews)
7.9
(Based on 44 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
6.8
(Based on 130 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
65.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
31.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
2.8%
 
Food & Beverages
18.8%
Computer Software
22.3%
 
Retail
12.5%
Internet
20.7%
 
Investment Management
12.5%
Information Technology and Services
16.1%
 
Banking
12.5%
Marketing and Advertising
9.8%
 
Marketing and Advertising
12.5%
Financial Services
5.2%
 
Other
31.3%
Other
25.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Kenneth L.
User in Retail

The fact it learned as it grows, year after year

Erich R.
Administrator in Internet

We've used Mixpanel a number of times to implement site analytics. It's incredibly easy to setup and get running. A great way to breakdown your analytics data from your site. Great dashboards, great reporting, and it's relatively cost efficient.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

Dominic B.
User in Information Technology and Services

MixPanel separates event tracking and people tracking. This makes reporting difficult at times. Also, there is no "clean and easy" dashboard look as KISS Metrics offers.

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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