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Compare IBM Watson Customer Experience Analytics vs Mixpanel

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comparison of IBM Watson Customer Experience Analytics vs. Mixpanel
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. Mixpanel rates 4.2/5 stars with 215 reviews. Each product's score is calculated by real-time data from verified user reviews.

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IBM Watson Customer Experience Analytics
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Mixpanel
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IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 10 reviews
Optimized for quick response
Mixpanel
Mixpanel
4.2
Based on 215 reviews
Meets RequirementsSee More
Meets RequirementsSee More
7.4
(Based on 7 reviews)
8.4
(Based on 190 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 7 reviews)
7.9
(Based on 190 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
7.4
(Based on 81 reviews)
Ease of Admin
Ease of AdminNot enough data available
7.8
(Based on 82 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.3
(Based on 5 reviews)
8.1
(Based on 146 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
8.4
(Based on 70 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 7 reviews)
7.1
(Based on 185 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.0%
63.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
31.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
70.0%
4.7%
 
Food & Beverages
20.0%
Computer Software
25.9%
 
Staffing and Recruiting
13.3%
Internet
18.2%
 
Retail
13.3%
Information Technology and Services
14.5%
 
Marketing and Advertising
13.3%
Marketing and Advertising
7.1%
 
Investment Management
13.3%
Financial Services
7.1%
 
Other
26.7%
Other
27.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Investment Management

Cloud based platform templates for modelling Integration with differnt CRM.

Erich R.
Administrator in Internet

We've used Mixpanel a number of times to implement site analytics. It's incredibly easy to setup and get running. A great way to breakdown your analytics data from your site. Great dashboards, great reporting, and it's relatively cost efficient.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

Dominic B.
User in Information Technology and Services

MixPanel separates event tracking and people tracking. This makes reporting difficult at times. Also, there is no "clean and easy" dashboard look as KISS Metrics offers.

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Mixpanel is helping the world learn from its data by translating user behavior into actionable knowledge. As the leading user analytics platform, Mixpanel tracks interactions to surface information that provides valuable insights which enable businesses to make smarter decisions, break down knowledge silos and drive data-informed innovation.

Ask IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience AnalyticsAsk Mixpanel a QuestionContact Mixpanel
Kate from G2 Crowd

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