Compare IBM Watson Customer Experience Analytics vs Piwik

See this comparison of IBM Watson Customer Experience Analytics vs. Piwik based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. Piwik rates 4.2/5 stars with 60 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Piwik
$0
 
Cloud Starter 100k
$29 per month
 
Cloud Basic 300k
$65 per month
 
Cloud Professional 1M
$129 per month
 
Cloud Professional 2M
$249 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 7 reviews)
8.4
(Based on 57 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 7 reviews)
8.0
(Based on 57 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
7.9
(Based on 43 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
8.0
(Based on 41 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.3
(Based on 5 reviews)
7.2
(Based on 35 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
8.4
(Based on 28 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 7 reviews)
8.6
(Based on 58 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
44.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
33.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
71.4%
21.4%
 
Banking
25.0%
Marketing and Advertising
20.6%
 
Marketing and Advertising
25.0%
Information Technology and Services
14.7%
 
Consumer Goods
12.5%
Internet
10.3%
 
Food & Beverages
12.5%
Computer Software
8.8%
 
Insurance
12.5%
Automotive
4.4%
 
Other
12.5%
Other
41.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Angus H.
User

Good experience starts with ease of use, which is examplified by this product

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Stephen H.
Executive Sponsor in Hospital & Health Care

I am loathe to always use google analytics. My desire is to understand my website vistiors or customers not just hand over these statistics straight to an outside party. Google analytics works very well for a "free" offering, but if you can use the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The new portal is still very very slow and a bit buggy. Some key features are missing (Monitor, admin, benchmark..) and unique visitor metrics still not available across functions. Form tag disappeared, what a bummer!!

G2 Crowd User in Information Technology and Services

The tool could not integrate with other applications and the data did not seem as accurate other tools, e.g. WebTrends, Adobe

 
 

Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey.

No videos provided.
Ask IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience AnalyticsAsk Piwik a QuestionContact Piwik
Kate avatar
Kate from G2 Crowd

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