Compare IBM Watson Customer Experience Analytics vs Piwik

See this comparison of IBM Watson Customer Experience Analytics vs. Piwik based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Piwik rates 4.2/5 stars with 62 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Piwik
$0
 
Cloud Starter 100k
$29 per month
 
Cloud Basic 300k
$65 per month
 
Cloud Professional 1M
$129 per month
 
Cloud Professional 2M
$249 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
8.5
(Based on 59 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
8.0
(Based on 59 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
7.9
(Based on 44 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
8.0
(Based on 42 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
7.3
(Based on 36 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 6 reviews)
8.5
(Based on 29 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
8.4
(Based on 60 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
46.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
32.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
20.7%
 
Food & Beverages
18.8%
Marketing and Advertising
21.1%
 
Retail
12.5%
Information Technology and Services
14.1%
 
Investment Management
12.5%
Internet
9.9%
 
Banking
12.5%
Computer Software
8.5%
 
Marketing and Advertising
12.5%
Hospital & Health Care
4.2%
 
Other
31.3%
Other
42.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

Thw softwrae has easy to use interface, Interactive dashboards and good segmentation features.

Brad J.
Consultant in Computer Software

Piwik is a great alternative to Google Analytics if you need something to run on your own servers. It also helps to analyze traffic more closely by turning on features to track ip addresses. This allows for closer analysis of activity on your website. I...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

Davide A.
Administrator in Automotive

Lack of support. Installation multiple tries. I finally got it to run, sort of: all it shows is the logo. I asked 3 questions in the forum, and got no help.

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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