Compare IBM Watson Customer Experience Analytics vs Piwik PRO
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comparison of IBM Watson Customer Experience Analytics vs. Piwik PRO
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 15 reviews. Piwik PRO rates 4.6/5 stars with 22 reviews. Each product's score is calculated by real-time data from verified user reviews.
 IBM Watson Customer Experience Analytics 4.2 Based on 15 reviews Optimized for quick response |  Piwik PRO 4.6 Based on 22 reviews |
Pricing
Free Trial | Free Trial |
Ratings
| Meets Requirements | 7.8 (Based on 11 reviews) | 8.9 (Based on 21 reviews) |
| Ease of Use | 7.5 (Based on 11 reviews) | 8.3 (Based on 21 reviews) |
| Ease of Setup | 8.0 (Based on 9 reviews) | 8.2 (Based on 14 reviews) |
| Ease of Admin | 8.1 (Based on 8 reviews) | 8.5 (Based on 14 reviews) |
| Quality of Support | 7.9 (Based on 8 reviews) | 7.9 (Based on 14 reviews) |
| Ease of Doing Business With | 8.3 (Based on 9 reviews) | 8.7 (Based on 8 reviews) |
| Product Direction (% positive) | 9.0 (Based on 11 reviews) | 8.5 (Based on 21 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 13.3% | 45.5% |
Mid-Market (51-1000 emp.) | 26.7% | 27.3% |
Enterprise (> 1000 emp.) | 60.0% | 27.3% |
Reviewers' Industry
Food & Beverages 15.0% | Information Technology and Services 13.0% | |
Banking 15.0% | Staffing and Recruiting 8.7% | |
Staffing and Recruiting 10.0% | Marketing and Advertising 8.7% | |
Retail 10.0% | Education Management 8.7% | |
Marketing and Advertising 10.0% | Computer Software 8.7% | |
Other 40.0% | Other 52.2% |
Reviews
| Most Helpful Favorable Review | G2 Crowd User in Information Technology and Services The ability to understand our customers with more comprehensive analytics. | Stephen H. Executive Sponsor in Hospital & Health Care I am loathe to always use google analytics. My desire is to understand my website vistiors or customers not just hand over these statistics straight to an outside party. Google analytics works very well for a "free" offering, but if you can use the... |
| Most Helpful Critical Review | G2 Crowd User in Staffing and Recruiting Nothing I like the product very much and highly recommend |
