Compare IBM Watson Customer Experience Analytics vs Piwik PRO

See this

comparison of IBM Watson Customer Experience Analytics vs. Piwik PRO
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 15 reviews. Piwik PRO rates 4.6/5 stars with 22 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
IBM Watson Customer Experience Analytics
Optimized for quick response
Piwik PRO
Add Product
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 15 reviews
Optimized for quick response
Piwik PRO
Piwik PRO
4.6
Based on 22 reviews
Meets RequirementsSee More
Meets RequirementsSee More
7.8
(Based on 11 reviews)
8.9
(Based on 21 reviews)
Ease of UseSee More
Ease of UseSee More
7.5
(Based on 11 reviews)
8.3
(Based on 21 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 9 reviews)
8.2
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.1
(Based on 8 reviews)
8.5
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 8 reviews)
7.9
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 9 reviews)
8.7
(Based on 8 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 11 reviews)
8.5
(Based on 21 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
13.3%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.7%
27.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
60.0%
27.3%
 
Food & Beverages
15.0%
Information Technology and Services
13.0%
 
Banking
15.0%
Staffing and Recruiting
8.7%
 
Staffing and Recruiting
10.0%
Marketing and Advertising
8.7%
 
Retail
10.0%
Education Management
8.7%
 
Marketing and Advertising
10.0%
Computer Software
8.7%
 
Other
40.0%
Other
52.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

The ability to understand our customers with more comprehensive analytics.

Stephen H.
Executive Sponsor in Hospital & Health Care

I am loathe to always use google analytics. My desire is to understand my website vistiors or customers not just hand over these statistics straight to an outside party. Google analytics works very well for a "free" offering, but if you can use the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

No videos provided.
Ask IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience AnalyticsAsk Piwik PRO a QuestionContact Piwik PRO
Kate from G2 Crowd

Need help?

I can help.