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Compare IBM Watson Customer Experience Analytics vs Piwik PRO

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comparison of IBM Watson Customer Experience Analytics vs. Piwik PRO
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. Piwik PRO rates 4.6/5 stars with 22 reviews. Each product's score is calculated by real-time data from verified user reviews.

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IBM Watson Customer Experience Analytics
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Piwik PRO
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IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 10 reviews
Optimized for quick response
Piwik PRO
Piwik PRO
4.6
Based on 22 reviews
Meets RequirementsSee More
Meets RequirementsSee More
7.4
(Based on 7 reviews)
8.9
(Based on 21 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 7 reviews)
8.3
(Based on 21 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
8.2
(Based on 14 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.5
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.3
(Based on 5 reviews)
7.9
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
8.7
(Based on 8 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 7 reviews)
8.5
(Based on 21 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.0%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
27.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
70.0%
27.3%
 
Food & Beverages
20.0%
Information Technology and Services
13.0%
 
Staffing and Recruiting
13.3%
Staffing and Recruiting
8.7%
 
Retail
13.3%
Marketing and Advertising
8.7%
 
Marketing and Advertising
13.3%
Education Management
8.7%
 
Investment Management
13.3%
Computer Software
8.7%
 
Other
26.7%
Other
52.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Angus H.
User

Good experience starts with ease of use, which is examplified by this product

Stephen H.
Executive Sponsor in Hospital & Health Care

I am loathe to always use google analytics. My desire is to understand my website vistiors or customers not just hand over these statistics straight to an outside party. Google analytics works very well for a "free" offering, but if you can use the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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