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Compare IBM Watson Customer Experience Analytics vs SimilarWeb

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comparison of IBM Watson Customer Experience Analytics vs. SimilarWeb
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. SimilarWeb rates 4.1/5 stars with 27 reviews. Each product's score is calculated by real-time data from verified user reviews.

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IBM Watson Customer Experience Analytics
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SimilarWeb
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IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 11 reviews
Optimized for quick response
SimilarWeb
SimilarWeb
4.1
Based on 27 reviews
 
Basic
$199 per month
 
Advanced
 
Enterprise
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
7.8
(Based on 25 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
8.7
(Based on 25 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
8.9
(Based on 8 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
9.3
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
7.8
(Based on 18 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 6 reviews)
7.9
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
8.0
(Based on 26 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
55.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
11.1%
 
Food & Beverages
18.8%
Internet
26.2%
 
Retail
12.5%
Marketing and Advertising
19.0%
 
Investment Management
12.5%
Public Relations and Communications
16.7%
 
Banking
12.5%
Information Technology and Services
14.3%
 
Marketing and Advertising
12.5%
Financial Services
4.8%
 
Other
31.3%
Other
19.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

Thw softwrae has easy to use interface, Interactive dashboards and good segmentation features.

G2 Crowd User in Public Relations and Communications

SimilarWeb seems to be more accurate than other platforms which offer a similar service: Compete and Alexa. In addition, SimilarWeb provides additional insights about referrers, UV location and more. SW also has some great, pretty much presentation-ready...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Computer Software

Most of the data is overrated. Where the actual monthly traffic will be 15K, this platform shows more than 1 lakh per month. So you actually can't rely every time on this. Also, their support system is very poor and the guys are full of attitude. The way...

 
 No screenshots provided.
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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