Compare IBM Watson Customer Experience Analytics vs SimilarWeb

See this comparison of IBM Watson Customer Experience Analytics vs. SimilarWeb based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. SimilarWeb rates 4.2/5 stars with 23 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Basic
$199 per month
 
Advanced
 
Enterprise
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 7 reviews)
7.8
(Based on 22 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 7 reviews)
8.8
(Based on 22 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
9.1
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
9.7
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.3
(Based on 5 reviews)
8.1
(Based on 15 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.8
(Based on 5 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 7 reviews)
8.2
(Based on 23 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
34.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
52.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
71.4%
13.0%
 
Banking
25.0%
Internet
32.4%
 
Marketing and Advertising
25.0%
Information Technology and Services
17.6%
 
Consumer Goods
12.5%
Marketing and Advertising
17.6%
 
Food & Beverages
12.5%
Public Relations and Communications
14.7%
 
Insurance
12.5%
Computer Software
5.9%
 
Other
12.5%
Other
11.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback.

G2 Crowd User in Public Relations and Communications

SimilarWeb seems to be more accurate than other platforms which offer a similar service: Compete and Alexa. In addition, SimilarWeb provides additional insights about referrers, UV location and more. SW also has some great, pretty much presentation-ready...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The new portal is still very very slow and a bit buggy. Some key features are missing (Monitor, admin, benchmark..) and unique visitor metrics still not available across functions. Form tag disappeared, what a bummer!!

G2 Crowd User in Information Technology and Services

Most of the data is overrated. Where the actual monthly traffic will be 15K, this platform shows more than 1 lakh per month. So you actually can't rely every time on this. Also, their support system is very poor and the guys are full of attitude. The way...

 
 No screenshots provided.
 

Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey.

No videos provided.
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Kate from G2 Crowd

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