Compare IBM Watson Customer Experience Analytics vs SimilarWeb

See this comparison of IBM Watson Customer Experience Analytics vs. SimilarWeb based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. SimilarWeb rates 4.1/5 stars with 27 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Basic
$199 per month
 
Advanced
 
Enterprise
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
7.8
(Based on 25 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
8.7
(Based on 25 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
8.9
(Based on 8 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
9.3
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
7.8
(Based on 18 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 6 reviews)
7.9
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
8.0
(Based on 26 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
55.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
11.1%
 
Food & Beverages
18.8%
Internet
26.2%
 
Retail
12.5%
Marketing and Advertising
19.0%
 
Investment Management
12.5%
Public Relations and Communications
16.7%
 
Banking
12.5%
Information Technology and Services
14.3%
 
Marketing and Advertising
12.5%
Financial Services
4.8%
 
Other
31.3%
Other
19.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback.

Colin C.
User in Computer Software

The best part for me has been the ability to track how visitors to competitor's websites arrive and what the most common keywords they search for are. It essentially provides an inside look into the Google Analytics information for your competitors.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Marketing and Advertising

This is not a technology, but a service. You enter domains in a spreadsheet that can do look-ups. You cannot easily do a list build and the way they do look-ups eats into your API calls, which are limited every month. My CSM is definitely trying to be...

 
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Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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