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Compare IBM Watson Customer Experience Analytics vs SimilarWeb

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comparison of IBM Watson Customer Experience Analytics vs. SimilarWeb
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. SimilarWeb rates 4.2/5 stars with 28 reviews. Each product's score is calculated by real-time data from verified user reviews.

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IBM Watson Customer Experience Analytics
Optimized for quick response
SimilarWeb
Add Product
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 10 reviews
Optimized for quick response
SimilarWeb
SimilarWeb
4.2
Based on 28 reviews
 
FREE
$0 per month
 
ENTERPRISE
Custom Plans
 
Additional Solutions
Custom Plans
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.4
(Based on 7 reviews)
7.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 7 reviews)
8.8
(Based on 26 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
9.0
(Based on 9 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.4
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.3
(Based on 5 reviews)
7.9
(Based on 19 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
8.2
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 7 reviews)
8.1
(Based on 27 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.0%
35.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
53.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
70.0%
10.7%
 
Food & Beverages
20.0%
Internet
25.6%
 
Staffing and Recruiting
13.3%
Marketing and Advertising
18.6%
 
Retail
13.3%
Public Relations and Communications
16.3%
 
Marketing and Advertising
13.3%
Information Technology and Services
14.0%
 
Investment Management
13.3%
Financial Services
4.7%
 
Other
26.7%
Other
20.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Angus H.
User

Good experience starts with ease of use, which is examplified by this product

G2 Crowd User in Information Technology and Services

Ease to use , with detailed analysis. Even we can compare your company with your competitior's business.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Computer Software

Most of the data is overrated. Where the actual monthly traffic will be 15K, this platform shows more than 1 lakh per month. So you actually can't rely every time on this. Also, their support system is very poor and the guys are full of attitude. The way...

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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