Compare IBM Watson Customer Experience Analytics vs SimilarWeb

See this comparison of IBM Watson Customer Experience Analytics vs. SimilarWeb based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. SimilarWeb rates 4.1/5 stars with 27 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Basic
$199 per month
 
Advanced
 
Enterprise
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 7 reviews)
7.8
(Based on 25 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 7 reviews)
8.7
(Based on 25 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
8.9
(Based on 8 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
9.3
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.3
(Based on 5 reviews)
7.8
(Based on 18 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
7.9
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 7 reviews)
8.0
(Based on 26 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
55.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
71.4%
11.1%
 
Banking
25.0%
Internet
26.2%
 
Marketing and Advertising
25.0%
Marketing and Advertising
19.0%
 
Consumer Goods
12.5%
Public Relations and Communications
16.7%
 
Food & Beverages
12.5%
Information Technology and Services
14.3%
 
Insurance
12.5%
Financial Services
4.8%
 
Other
12.5%
Other
19.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dave H.
Executive Sponsor

Helps to consolidate the key customer experience metrics

G2 Crowd User in Staffing and Recruiting

I love that I can see how many page views a site has per month as well as other baseline analytical data regarding their site

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Well... it isn't free. Other than that, not much. The product grows with us.

G2 Crowd User in Marketing and Advertising

This is not a technology, but a service. You enter domains in a spreadsheet that can do look-ups. You cannot easily do a list build and the way they do look-ups eats into your API calls, which are limited every month. My CSM is definitely trying to be...

 
 No screenshots provided.
 

Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey.

No videos provided.
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