Compare IBM Watson Customer Experience Analytics vs StatCounter

See this comparison of IBM Watson Customer Experience Analytics vs. StatCounter based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. StatCounter rates 4.4/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
From $5/month
$0-$399 per month
 
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Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
8.8
(Based on 48 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
9.2
(Based on 48 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
8.6
(Based on 16 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
9.2
(Based on 16 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
8.7
(Based on 32 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 6 reviews)
9.5
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
7.3
(Based on 47 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
68.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
16.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
14.6%
 
Food & Beverages
18.8%
Marketing and Advertising
20.0%
 
Retail
12.5%
Writing and Editing
9.2%
 
Investment Management
12.5%
Internet
9.2%
 
Banking
12.5%
Information Technology and Services
7.7%
 
Marketing and Advertising
12.5%
Financial Services
4.6%
 
Other
31.3%
Other
49.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback.

Matt A.
Agency in Marketing and Advertising

The Paid Traffic report is great for quickly identifying click fraud. I also like the easy to use Download activity reports. Overall Statcounter is great for everyday monitoring of sites. It provides a lot of small things that simply cannot be found in...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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