Compare IBM Watson Customer Experience Analytics vs StatCounter

See this comparison of IBM Watson Customer Experience Analytics vs. StatCounter based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. StatCounter rates 4.4/5 stars with 45 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
From $5/month
$0-$399 per month
 
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Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 7 reviews)
8.7
(Based on 43 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 7 reviews)
9.1
(Based on 43 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
8.4
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
9.0
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.3
(Based on 5 reviews)
8.6
(Based on 28 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
9.4
(Based on 12 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 7 reviews)
7.5
(Based on 42 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
69.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
16.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
71.4%
14.0%
 
Banking
25.0%
Marketing and Advertising
22.4%
 
Marketing and Advertising
25.0%
Internet
10.3%
 
Consumer Goods
12.5%
Writing and Editing
8.6%
 
Food & Beverages
12.5%
Financial Services
5.2%
 
Insurance
12.5%
Information Technology and Services
5.2%
 
Other
12.5%
Other
48.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dave H.
Executive Sponsor

Helps to consolidate the key customer experience metrics

Jagadeesh M.
Administrator in Marketing and Advertising

I've been using Statcounter from it's earlier days in fact even before Google Analytics (formerly Urchin). The tool is one of my favorite when it comes to IP based clicks tracking and as well the graphs are really cool for easy understanding.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Well... it isn't free. Other than that, not much. The product grows with us.

G2 Crowd User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

 
 

Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey.

No videos provided.
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