Compare IBM Watson Customer Experience Analytics vs StatCounter
See this
comparison of IBM Watson Customer Experience Analytics vs. StatCounter
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 19 reviews. StatCounter rates 4.3/5 stars with 69 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
From $5/month
$0-$399
per month
 
Free Trial
Free Trial Unavailable
IBM Watson Customer Experience Analytics
Free Trial
StatCounter
From $5/month
$0-$399per month
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.6
8.6
Ease of Use
Ease of Use
7.3
9.0
Ease of Setup
Ease of Setup
7.8
8.6
Ease of Admin
Ease of Admin
7.7
9.1
Quality of Support
Quality of Support
7.9
8.4
Ease of Doing Business With
Ease of Doing Business With
8.1
9.4
Product Direction (% positive)
Product Direction (% positive)
8.2
7.7
Meets Requirements
IBM Watson Customer Experience Analytics
7.6
StatCounter
8.6
Ease of Use
IBM Watson Customer Experience Analytics
7.3
StatCounter
9.0
Ease of Setup
IBM Watson Customer Experience Analytics
7.8
StatCounter
8.6
Ease of Admin
IBM Watson Customer Experience Analytics
7.7
StatCounter
9.1
Quality of Support
IBM Watson Customer Experience Analytics
7.9
StatCounter
8.4
Ease of Doing Business With
IBM Watson Customer Experience Analytics
8.1
StatCounter
9.4
Product Direction (% positive)
IBM Watson Customer Experience Analytics
8.2
StatCounter
7.7

Features

Metrics
Sessions - Digital Analytics
IBM Watson Customer Experience Analytics
8.3
StatCounter
8.7
Engagement
IBM Watson Customer Experience Analytics
7.9
StatCounter
8.0
Entry and Exit Pages
IBM Watson Customer Experience Analytics
7.2
StatCounter
9.1
Standard Event Tracking
IBM Watson Customer Experience Analytics
8.1
StatCounter
8.3
Custom Event Tracking
IBM Watson Customer Experience Analytics
6.9
StatCounter
8.0
Retention
IBM Watson Customer Experience Analytics
7.2
StatCounter
8.1
Return
IBM Watson Customer Experience Analytics
7.2
StatCounter
8.1
Conversions
IBM Watson Customer Experience Analytics
6.7
StatCounter
7.6
Funnels
IBM Watson Customer Experience Analytics
7.5
StatCounter
6.8
Reporting
Real-Time Reporting
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
8.1
Trending
IBM Watson Customer Experience Analytics
8.6
StatCounter
7.8
Retroactive Reporting
IBM Watson Customer Experience Analytics
8.3
StatCounter
7.9
Segmentation
IBM Watson Customer Experience Analytics
8.1
StatCounter
7.2
Mobile Reporting
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.8
Unification Across Devices
IBM Watson Customer Experience Analytics
8.0
StatCounter
7.7
Custom Reports and Dashboards
IBM Watson Customer Experience Analytics
6.7
StatCounter
8.1
Other
User Data
IBM Watson Customer Experience Analytics
7.1
StatCounter
8.1
Site Search Reporting
IBM Watson Customer Experience Analytics
6.4
StatCounter
7.7
Load Time Monitoring
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.4
Campaign Tracking
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.3
E-Commerce
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.4
Promotional Messages
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.4
Administration Alerts
IBM Watson Customer Experience Analytics
6.9
StatCounter
8.0
Administration
Performance and Reliability
IBM Watson Customer Experience Analytics
6.9
StatCounter
8.5
User, Role, and Access Management
IBM Watson Customer Experience Analytics
7.1
StatCounter
8.5
API / Integrations
IBM Watson Customer Experience Analytics
5.8
StatCounter
7.3
QA Testing
IBM Watson Customer Experience Analytics
7.0
StatCounter
7.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.5%
68.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.1%
17.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
68.4%
13.4%
IBM Watson Customer Experience Analytics
Small-Business
10.5%
Mid-Market
21.1%
Enterprise
68.4%
StatCounter
Small-Business
68.7%
Mid-Market
17.9%
Enterprise
13.4%

Reviewers' Industry

 
Retail
12.5%
Marketing and Advertising
18.8%
 
Food & Beverages
12.5%
Internet
8.2%
 
Banking
12.5%
Writing and Editing
7.1%
 
Staffing and Recruiting
8.3%
Information Technology and Services
7.1%
 
Oil & Energy
8.3%
Higher Education
7.1%
 
Other
45.8%
Other
51.8%
IBM Watson Customer Experience Analytics
Retail
12.5%
Food & Beverages
12.5%
Banking
12.5%
Staffing and Recruiting
8.3%
Oil & Energy
8.3%
Other
45.8%
StatCounter
Marketing and Advertising
18.8%
Internet
8.2%
Writing and Editing
7.1%
Information Technology and Services
7.1%
Higher Education
7.1%
Other
51.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

The ability to understand our customers with more comprehensive analytics.

Jagadeesh M.
Administrator in Marketing and Advertising

I've been using Statcounter from it's earlier days in fact even before Google Analytics (formerly Urchin). The tool is one of my favorite when it comes to IP based clicks tracking and as well the graphs are really cool for easy understanding.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

 
IBM Watson Customer Experience Analytics
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

The ability to understand our customers with more comprehensive analytics.

Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

StatCounter
Most Helpful Favorable Review
Jagadeesh M.
Administrator in Marketing and Advertising

I've been using Statcounter from it's earlier days in fact even before Google Analytics (formerly Urchin). The tool is one of my favorite when it comes to IP based clicks tracking and as well the graphs are really cool for easy understanding.

Most Helpful Critical Review
G2 Crowd User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

Screenshots

 
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IBM Watson Customer Experience Analytics

Videos

 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

No videos provided
IBM Watson Customer Experience Analytics

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

StatCounter
No videos provided

Downloads

StatCounter
No downloads provided
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