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Compare IBM Watson Customer Experience Analytics vs StatCounter

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comparison of IBM Watson Customer Experience Analytics vs. StatCounter
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. StatCounter rates 4.3/5 stars with 59 reviews. Each product's score is calculated by real-time data from verified user reviews.

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IBM Watson Customer Experience Analytics
Optimized for quick response
StatCounter
Add Product
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 10 reviews
Optimized for quick response
StatCounter
StatCounter
4.3
Based on 59 reviews
 
From $5/month
$0-$399 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.4
(Based on 7 reviews)
8.8
(Based on 56 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 7 reviews)
9.1
(Based on 56 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
8.7
(Based on 19 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.1
(Based on 19 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.3
(Based on 5 reviews)
8.6
(Based on 37 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
9.3
(Based on 17 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 7 reviews)
7.7
(Based on 55 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.0%
70.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
15.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
70.0%
14.0%
 
Food & Beverages
20.0%
Marketing and Advertising
20.0%
 
Staffing and Recruiting
13.3%
Writing and Editing
8.0%
 
Retail
13.3%
Internet
8.0%
 
Marketing and Advertising
13.3%
Information Technology and Services
6.7%
 
Investment Management
13.3%
Higher Education
6.7%
 
Other
26.7%
Other
50.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Hemant D.
Industry Analyst / Tech Writer in Information Technology and Services

Customer entire journey analytics, Mindset analysis in cxa to discover your highly active customer. Drill down to each session to see customer level Replays.

Thiago P.
Administrator in Marketing and Advertising

The ability to capture every single action the users are taking in my websites. It is really important to me to identify where the user is coming from and what kind of device they are using when they are accessing my website. StatCounter is perfect for that.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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