Compare IBM Watson Customer Experience Analytics vs StatCounter

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comparison of IBM Watson Customer Experience Analytics vs. StatCounter
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. StatCounter rates 4.4/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

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IBM Watson Customer Experience Analytics
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StatCounter
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IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 11 reviews
Optimized for quick response
StatCounter
StatCounter
4.4
Based on 50 reviews
 
From $5/month
$0-$399 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
8.8
(Based on 48 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
9.2
(Based on 48 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
8.6
(Based on 16 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
9.2
(Based on 16 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
8.7
(Based on 32 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 6 reviews)
9.5
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
7.3
(Based on 47 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
68.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
16.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
14.6%
 
Food & Beverages
18.8%
Marketing and Advertising
20.0%
 
Retail
12.5%
Writing and Editing
9.2%
 
Investment Management
12.5%
Internet
9.2%
 
Banking
12.5%
Information Technology and Services
7.7%
 
Marketing and Advertising
12.5%
Financial Services
4.6%
 
Other
31.3%
Other
49.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Abhijit R.
Consultant

Integration is configurable and APIs are partner friendly. Caching the data and generating view is easy.

Jagadeesh M.
Administrator in Marketing and Advertising

I've been using Statcounter from it's earlier days in fact even before Google Analytics (formerly Urchin). The tool is one of my favorite when it comes to IP based clicks tracking and as well the graphs are really cool for easy understanding.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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