Compare IBM Watson Customer Experience Analytics vs UserIQ

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comparison of IBM Watson Customer Experience Analytics vs. UserIQ
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. UserIQ rates 4.5/5 stars with 53 reviews. Each product's score is calculated by real-time data from verified user reviews.

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IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 11 reviews
UserIQ
UserIQ
4.5
Based on 53 reviews
Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
8.5
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
8.0
(Based on 50 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
7.5
(Based on 36 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
8.3
(Based on 36 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
9.6
(Based on 50 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 6 reviews)
9.7
(Based on 36 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
9.8
(Based on 51 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
43.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
49.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
7.5%
 
Food & Beverages
18.8%
Computer Software
37.5%
 
Retail
12.5%
Internet
15.3%
 
Investment Management
12.5%
Marketing and Advertising
15.3%
 
Banking
12.5%
Information Technology and Services
6.9%
 
Marketing and Advertising
12.5%
Information Services
5.6%
 
Other
31.3%
Other
19.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Investment Management

Cloud based platform templates for modelling Integration with differnt CRM.

G2 Crowd User

Excellent client service and partnership on a pretty tight deadline. The UserIQ team was extremely communicative and very effective in keeping everyone on the timeline. Each milestone was met on time and without drama.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User

I wish you had a feature for user flow tracking. I can't talk to every one of my customers so I want to be able to see how they are using my product on a daily basis. That way we could follow a users process as they interact with the website. Feel the...

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience AnalyticsAsk UserIQ a QuestionContact UserIQ
Kate from G2 Crowd

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