Compare IBM Watson Customer Experience Analytics vs UserIQ

See this comparison of IBM Watson Customer Experience Analytics vs. UserIQ based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. UserIQ rates 4.4/5 stars with 45 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 7 reviews)
8.5
(Based on 44 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 7 reviews)
8.0
(Based on 44 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
7.6
(Based on 31 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
8.3
(Based on 31 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.3
(Based on 5 reviews)
9.5
(Based on 44 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
9.8
(Based on 31 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 7 reviews)
9.8
(Based on 44 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
42.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
48.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
71.4%
8.9%
 
Banking
25.0%
Computer Software
39.7%
 
Marketing and Advertising
25.0%
Marketing and Advertising
17.5%
 
Consumer Goods
12.5%
Internet
14.3%
 
Food & Beverages
12.5%
Information Services
6.3%
 
Insurance
12.5%
Information Technology and Services
6.3%
 
Other
12.5%
Other
15.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

Thw softwrae has easy to use interface, Interactive dashboards and good segmentation features.

Ray A.
Administrator in Sporting Goods

The team at UserIQ is super responsive to questions and requests and they're quickly evolving their platform to deliver more and more value to me as a client; they listen, they improve, rinse and repeat.

Most Helpful Critical Review
Most Helpful Critical Review
Richard W.
User in Internet

Didn't cover all platforms. But I'm sure their dev team will continue to build and fix anything we had an issue with

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience AnalyticsAsk UserIQ a QuestionContact UserIQ
Kate from G2 Crowd

Need help?

I can help.