Compare IBM Watson Customer Experience Analytics vs Woopra

See this comparison of IBM Watson Customer Experience Analytics vs. Woopra based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. Woopra rates 4.2/5 stars with 64 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Small Business
$79.95 per month
 
Enterprise Edition
Talk to us per month
 
Small Business
$199
 
Small Business
$399 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 7 reviews)
8.7
(Based on 60 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 7 reviews)
8.3
(Based on 61 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 5 reviews)
8.5
(Based on 36 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
8.7
(Based on 38 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.3
(Based on 5 reviews)
8.2
(Based on 50 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 5 reviews)
8.6
(Based on 34 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 7 reviews)
8.6
(Based on 61 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
70.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
20.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
71.4%
9.4%
 
Banking
25.0%
Information Technology and Services
22.1%
 
Marketing and Advertising
25.0%
Internet
17.6%
 
Consumer Goods
12.5%
Computer Software
14.7%
 
Food & Beverages
12.5%
Marketing and Advertising
5.9%
 
Insurance
12.5%
Retail
4.4%
 
Other
12.5%
Other
35.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Angus H.
User

Good experience starts with ease of use, which is examplified by this product

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Abhijit P.
Administrator in Computer Software

We use various Internet Marketing methods like SEO, SEM, Email Marketing, SMM etc. at our company to get business leads and Woopra has evolved as the most important tool for us to identify how a business lead has converted for us. We also use Woopra to...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The new portal is still very very slow and a bit buggy. Some key features are missing (Monitor, admin, benchmark..) and unique visitor metrics still not available across functions. Form tag disappeared, what a bummer!!

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Brian A.
Consultant in Design

It's buggy at times. There have been periods of time in which Woopra displays blank stats.

 
 

Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey.

No videos provided.
Ask IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience AnalyticsAsk Woopra a QuestionContact Woopra
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Kate from G2 Crowd

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