Compare IBM Watson Customer Experience Analytics vs Woopra

See this comparison of IBM Watson Customer Experience Analytics vs. Woopra based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Woopra rates 4.2/5 stars with 65 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Core
$0 per month
 
Pro
$999
 
Enterprise Edition
Let's talk!
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
7.6
(Based on 8 reviews)
8.7
(Based on 61 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 8 reviews)
8.3
(Based on 62 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 6 reviews)
8.5
(Based on 36 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 5 reviews)
8.7
(Based on 38 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 6 reviews)
8.1
(Based on 51 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 6 reviews)
8.6
(Based on 34 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 8 reviews)
8.5
(Based on 62 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.1%
70.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
72.7%
9.2%
 
Food & Beverages
18.8%
Information Technology and Services
21.4%
 
Retail
12.5%
Internet
17.1%
 
Investment Management
12.5%
Computer Software
14.3%
 
Banking
12.5%
Marketing and Advertising
5.7%
 
Marketing and Advertising
12.5%
Food & Beverages
4.3%
 
Other
31.3%
Other
37.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Dave H.
Executive Sponsor

Helps to consolidate the key customer experience metrics

Abhijit P.
Administrator in Computer Software

We use various Internet Marketing methods like SEO, SEM, Email Marketing, SMM etc. at our company to get business leads and Woopra has evolved as the most important tool for us to identify how a business lead has converted for us. We also use Woopra to...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Internet

However, trying to get more in depth reporting is really tough to do. I have had a hard time pulling more specific reports with Woopra. Additionally, the fact that you cannot use AND as well as OR filtering for Reports is pretty ridiculous, and makes it...

 
 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

No videos provided.
Ask IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience AnalyticsAsk Woopra a QuestionContact Woopra
Kate from G2 Crowd

Need help?

I can help.