Compare Inbenta vs Inline Manual

See this comparison of Inbenta vs. Inline Manual based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
 
STANDARD PRO
$158 per month
 
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
8.5
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
7.9
(Based on 5 reviews)
Ease of Setup
Ease of Setup
9.2
(Based on 11 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.5
(Based on 11 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 12 reviews)
9.7
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.9
(Based on 11 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
10.0
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
60.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
0.0%
 
Internet
41.7%
Computer Software
50.0%
 
Information Technology and Services
33.3%
Marketing and Advertising
16.7%
 
Computer Software
16.7%
Investment Management
16.7%
 
Government Administration
8.3%
Financial Services
16.7%
 
 
Other
0.0%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Larisa M.
Administrator in Computer Software

While the natural language search is great, my favorite thing about Inbenta is all the metrics I can get, particularly around contact deflection. It was also very easy to implement in my knowledge base.

Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Most Helpful Critical Review
Most Helpful Critical Review
Neil H.
Consultant in Internet

not much, really. every tool requires training, and Inbenta's tools are relatively easy to use!

G2 Crowd User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

 
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Kate from G2 Crowd

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