Compare Inbenta vs Inline Manual
See this
comparison of Inbenta vs. Inline Manual
based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. Inline Manual rates 4.8/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
STANDARD
$59
per month
 
STANDARD PRO
$158
per month
 
ENTERPRISE
from $1220
per month
 
Free Trial
Free Trial
Inbenta
Free Trial
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.2
8.6
Ease of Use
Ease of Use
8.5
7.5
Ease of Setup
Ease of Setup
9.1
8.0
Ease of Admin
Ease of Admin
8.3
8.3
Quality of Support
Quality of Support
9.4
9.7
Ease of Doing Business With
Ease of Doing Business With
9.8
9.7
Product Direction (% positive)
Product Direction (% positive)
9.0
10.0
Meets Requirements
Inbenta
8.2
Inline Manual
8.6
Ease of Use
Inbenta
8.5
Inline Manual
7.5
Ease of Setup
Inbenta
9.1
Inline Manual
8.0
Ease of Admin
Inbenta
8.3
Inline Manual
8.3
Quality of Support
Inbenta
9.4
Inline Manual
9.7
Ease of Doing Business With
Inbenta
9.8
Inline Manual
9.7
Product Direction (% positive)
Inbenta
9.0
Inline Manual
10.0

Features

Knowledge Share
Knowledge Base
Inbenta
Not enough data available
Inline Manual
Not enough data available
Searchable Articles
Inbenta
Not enough data available
Inline Manual
Not enough data available
Community Forums
Inbenta
Not enough data available
Inline Manual
Not enough data available
Interactive FAQs & Forums
Inbenta
Not enough data available
Inline Manual
Not enough data available
Interaction
Web Portals
Inbenta
Not enough data available
Inline Manual
Not enough data available
Forum to Reponse
Inbenta
Not enough data available
Inline Manual
Not enough data available
Tickets and Tagging
Inbenta
Not enough data available
Inline Manual
Not enough data available
Live Chat
Inbenta
Not enough data available
Inline Manual
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
50.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
33.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
16.7%
Inbenta
Small-Business
25.0%
Mid-Market
50.0%
Enterprise
25.0%
Inline Manual
Small-Business
50.0%
Mid-Market
33.3%
Enterprise
16.7%

Reviewers' Industry

 
Internet
41.7%
Computer Software
42.9%
 
Information Technology and Services
33.3%
Marketing and Advertising
14.3%
 
Computer Software
16.7%
Investment Management
14.3%
 
Government Administration
8.3%
Health, Wellness and Fitness
14.3%
 
Financial Services
14.3%
 
Other
0.0%
Other
0.0%
Inbenta
Internet
41.7%
Information Technology and Services
33.3%
Computer Software
16.7%
Government Administration
8.3%
Other
0.0%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Joel S.
Administrator

Besides the technology itself being spectacular, and the implementation being dead simple, I love working with our Inbenta tech and support contacts to build the administrative and user experiences that will drive our customer service efficiency and...

Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Most Helpful Critical Review
Most Helpful Critical Review
Larisa M.
Administrator in Computer Software

I would like to be able to create aliases/keyword matches myself rather than rely on their linguistic team to do it. Also, it's not intuitive that the auto-complete search and the full search use different algorithms and will present different results in...

G2 Crowd User in Investment Management

They are using chrome for the authoring tool i am using safari. Not a big deal...

 
Inbenta
Most Helpful Favorable Review
Joel S.
Administrator

Besides the technology itself being spectacular, and the implementation being dead simple, I love working with our Inbenta tech and support contacts to build the administrative and user experiences that will drive our customer service efficiency and...

Most Helpful Critical Review
Larisa M.
Administrator in Computer Software

I would like to be able to create aliases/keyword matches myself rather than rely on their linguistic team to do it. Also, it's not intuitive that the auto-complete search and the full search use different algorithms and will present different results in...

Inline Manual
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Most Helpful Critical Review
G2 Crowd User in Investment Management

They are using chrome for the authoring tool i am using safari. Not a big deal...

Screenshots

 
1 of 3
2 of 3
3 of 3
1 of 3
2 of 3
3 of 3
Request More InformationRequest More InformationAsk Inline Manual a QuestionContact Inline Manual