Compare Inbenta, Inline Manual, and Google Enterprise Search

 
STANDARD
$59 per month
 
STANDARD PRO
$158 per month
 
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
8.5
(Based on 5 reviews)
9.0
(Based on 13 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
7.9
(Based on 5 reviews)
8.8
(Based on 13 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 11 reviews)
Not enough data available
7.3
(Based on 5 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 11 reviews)
Not enough data available
7.6
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 12 reviews)
9.7
(Based on 5 reviews)
8.2
(Based on 10 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.9
(Based on 11 reviews)
Not enough data availableNot enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
10.0
(Based on 5 reviews)
8.0
(Based on 16 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
60.0%
38.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
40.0%
15.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
0.0%
46.2%
 
Internet
41.7%
Computer Software
50.0%
Information Technology and Services
30.0%
 
Information Technology and Services
33.3%
Marketing and Advertising
16.7%
Telecommunications
10.0%
 
Computer Software
16.7%
Investment Management
16.7%
Management Consulting
10.0%
 
Government Administration
8.3%
Financial Services
16.7%
Consumer Services
10.0%
 
Research
5.0%
 
Other
0.0%
Other
0.0%
Other
35.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Zo S.
Executive Sponsor in Internet

Inbenta makes us and our customers very happy. The implementation was also easier than expected since we only had to add one line of javascript to be up and running. Integrating their intelligent search with our Zendesk has greatly increased our...

Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

G2 Crowd User in Information Technology and Services

Best search algorithm in the market. Results are displayed in a user-friendly manner. Accuracy of search results and context matching is quite good.

Most Helpful Critical Review
Most Helpful Critical Review
Joel S.
Administrator

They still seem relatively young as a company/platform, and the admin back end is not super sexy and intuitive out of the box. That said, they are very open to suggestions for improvement and development to suit our needs (as well as always available for...

G2 Crowd User in Information Technology and Services

There's a steep learning curve for new users. The user interface is not especially intuitive, unfortunately.

 
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Kate from G2 Crowd

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