G2 Crowd Acquires Siftery to Create a New Way to Buy and Manage Software Spend šŸš€

Compare Inbenta vs Jira Service Desk

See this

comparison of Inbenta vs. Jira Service Desk
based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. Jira Service Desk rates 4.1/5 stars with 434 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
GET STARTED
$10 /month
 
FOR GROWING TEAMS
$20 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
8.6
(Based on 412 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
8.1
(Based on 413 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 11 reviews)
7.6
(Based on 154 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 11 reviews)
7.7
(Based on 152 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 12 reviews)
8.2
(Based on 342 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
8.4
(Based on 142 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.1
(Based on 404 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
16.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
40.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
42.7%
 
Internet
41.7%
Information Technology and Services
28.9%
 
Information Technology and Services
33.3%
Computer Software
15.2%
 
Computer Software
16.7%
Internet
6.1%
 
Government Administration
8.3%
Telecommunications
4.3%
 
Financial Services
3.9%
 
Other
0.0%
Other
41.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Zo S.
Executive Sponsor in Internet

Inbenta makes us and our customers very happy. The implementation was also easier than expected since we only had to add one line of javascript to be up and running. Integrating their intelligent search with our Zendesk has greatly increased our...

Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

Most Helpful Critical Review
Most Helpful Critical Review
Faruk A.
Administrator in Government Administration

There's nothing to dislike in the system from the perspective of our organisation. It's always a balance of cost and opportunity when it comes to using a given technology. From a not-for-profit perspective, the value this service provides is really impressive.

G2 Crowd User in E-Learning

I tried to integrate the Jira Service desk with Jira but Service Desk is quite complicated for most users.

 
Ask Inbenta a QuestionContact InbentaAsk Jira Service Desk a QuestionContact Jira Service Desk
Kate from G2 Crowd

Need help?

I can help.