Compare Inbenta vs JIRA Service Desk

See this comparison of Inbenta vs. JIRA Service Desk based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. JIRA Service Desk rates 4.1/5 stars with 413 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$10 /month
 
FOR GROWING TEAMS
$20 /agent/month
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
8.6
(Based on 393 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
8.1
(Based on 394 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 11 reviews)
7.6
(Based on 145 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 11 reviews)
7.6
(Based on 144 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 12 reviews)
8.2
(Based on 326 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
8.4
(Based on 137 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.1
(Based on 385 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
17.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
41.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
41.7%
 
Internet
41.7%
Information Technology and Services
28.5%
 
Information Technology and Services
33.3%
Computer Software
15.8%
 
Computer Software
16.7%
Internet
6.4%
 
Government Administration
8.3%
Telecommunications
4.3%
 
Financial Services
4.1%
 
Other
0.0%
Other
40.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

TINCY G.
User in Information Technology and Services

The kind of view it offers, which is easily understandable and therefore resulting in faster issue resolution. The ease with which daily work can be logged and monitored. It also provides an option to track the issue which is indeed helpful as it helps me...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Law Practice

No workflow, missing integration with outlook

 
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Kate from G2 Crowd

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