Compare Inbenta vs KnowledgeOwl

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comparison of Inbenta vs. KnowledgeOwl
based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
9.1
(Based on 67 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
9.1
(Based on 67 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 11 reviews)
9.0
(Based on 50 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 11 reviews)
9.0
(Based on 53 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 12 reviews)
9.7
(Based on 61 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.7
(Based on 50 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
9.4
(Based on 67 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
30.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
44.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
25.0%
 
Internet
41.7%
Computer Software
22.5%
 
Information Technology and Services
33.3%
Internet
8.5%
 
Computer Software
16.7%
Information Technology and Services
8.5%
 
Government Administration
8.3%
Education Management
8.5%
 
Non-Profit Organization Management
7.0%
 
Other
0.0%
Other
45.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Zo S.
Executive Sponsor in Internet

Inbenta makes us and our customers very happy. The implementation was also easier than expected since we only had to add one line of javascript to be up and running. Integrating their intelligent search with our Zendesk has greatly increased our...

G2 Crowd User in Hospital & Health Care

It's a convenient way to generate various FAQs and protocols.

Most Helpful Critical Review
Most Helpful Critical Review
Joel S.
Administrator

They still seem relatively young as a company/platform, and the admin back end is not super sexy and intuitive out of the box. That said, they are very open to suggestions for improvement and development to suit our needs (as well as always available for...

G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

 
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Kate from G2 Crowd

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