Compare Inbenta, KnowledgeOwl, and Google Enterprise Search

Pricing

 
KnowledgeOwl Subscription
$49
month
 
Additional Knowledge Bases
$30
month
 
Additional Users
$20
month
 
Free Trial
Free Trial Unavailable
Free Trial Unavailable
Inbenta
Free Trial
KnowledgeOwl
KnowledgeOwl Subscription
$49month
Additional Knowledge Bases
$30month
Additional Users
$20month
Free Trial Unavailable
Google Enterprise Search
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.2
9.0
8.8
Ease of Use
Ease of Use
8.5
9.0
8.7
Ease of Setup
Ease of Setup
9.1
8.9
7.0
Ease of Admin
Ease of Admin
8.3
8.9
7.3
Quality of Support
Quality of Support
9.4
9.6
8.0
Ease of Doing Business With
Ease of Doing Business With
9.8
9.6
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.0
9.3
7.8
Meets Requirements
Inbenta
8.2
KnowledgeOwl
9.0
Google Enterprise Search
8.8
Ease of Use
Inbenta
8.5
KnowledgeOwl
9.0
Google Enterprise Search
8.7
Ease of Setup
Inbenta
9.1
KnowledgeOwl
8.9
Google Enterprise Search
7.0
Ease of Admin
Inbenta
8.3
KnowledgeOwl
8.9
Google Enterprise Search
7.3
Quality of Support
Inbenta
9.4
KnowledgeOwl
9.6
Google Enterprise Search
8.0
Ease of Doing Business With
Inbenta
9.8
KnowledgeOwl
9.6
Google Enterprise Search
Not enough data available
Product Direction (% positive)
Inbenta
9.0
KnowledgeOwl
9.3
Google Enterprise Search
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
30.9%
38.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
44.1%
15.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
25.0%
46.2%
Inbenta
Small-Business
25.0%
Mid-Market
50.0%
Enterprise
25.0%
KnowledgeOwl
Small-Business
30.9%
Mid-Market
44.1%
Enterprise
25.0%
Google Enterprise Search
Small-Business
38.5%
Mid-Market
15.4%
Enterprise
46.2%

Reviewers' Industry

 
Internet
41.7%
Computer Software
22.5%
Information Technology and Services
30.0%
 
Information Technology and Services
33.3%
Internet
8.5%
Telecommunications
10.0%
 
Computer Software
16.7%
Information Technology and Services
8.5%
Management Consulting
10.0%
 
Government Administration
8.3%
Education Management
8.5%
Consumer Services
10.0%
 
Non-Profit Organization Management
7.0%
Research
5.0%
 
Other
0.0%
Other
45.1%
Other
35.0%
Inbenta
Internet
41.7%
Information Technology and Services
33.3%
Computer Software
16.7%
Government Administration
8.3%
Other
0.0%
KnowledgeOwl
Computer Software
22.5%
Internet
8.5%
Information Technology and Services
8.5%
Education Management
8.5%
Non-Profit Organization Management
7.0%
Other
45.1%
Google Enterprise Search
Information Technology and Services
30.0%
Telecommunications
10.0%
Management Consulting
10.0%
Consumer Services
10.0%
Research
5.0%
Other
35.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jessica C.
Industry Analyst / Tech Writer in Information Technology and Services

I love the back end analytics, and the fact that the reports are customizable. This helps us identify gaps in content.

Susan S.
Administrator in Banking

The technical support I receive is outstanding. As for the system itself, I'm not a very technical person, but the system is very easy to use. Customizable to whatever your heart desires. From a user perspective, it is very easy to navigate around and...

G2 Crowd User in Computer Software

This appliance will help keep everything within your organization's network, organized and easy to find.

Most Helpful Critical Review
Most Helpful Critical Review
Faruk A.
Administrator in Government Administration

There's nothing to dislike in the system from the perspective of our organisation. It's always a balance of cost and opportunity when it comes to using a given technology. From a not-for-profit perspective, the value this service provides is really impressive.

G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

Avi R.
Consultant in Information Technology and Services

Some results just not ranked properly, most external functions depended on running open-source servers on other machines, filters very limited compared to proper faceted search results

 
Inbenta
Most Helpful Favorable Review
Jessica C.
Industry Analyst / Tech Writer in Information Technology and Services

I love the back end analytics, and the fact that the reports are customizable. This helps us identify gaps in content.

Most Helpful Critical Review
Faruk A.
Administrator in Government Administration

There's nothing to dislike in the system from the perspective of our organisation. It's always a balance of cost and opportunity when it comes to using a given technology. From a not-for-profit perspective, the value this service provides is really impressive.

KnowledgeOwl
Most Helpful Favorable Review
Susan S.
Administrator in Banking

The technical support I receive is outstanding. As for the system itself, I'm not a very technical person, but the system is very easy to use. Customizable to whatever your heart desires. From a user perspective, it is very easy to navigate around and...

Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

Google Enterprise Search
Most Helpful Favorable Review
G2 Crowd User in Computer Software

This appliance will help keep everything within your organization's network, organized and easy to find.

Most Helpful Critical Review
Avi R.
Consultant in Information Technology and Services

Some results just not ranked properly, most external functions depended on running open-source servers on other machines, filters very limited compared to proper faceted search results

Screenshots

 
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Google Enterprise Search
No screenshots provided
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