Compare Inbenta vs ProProfs Knowledge Base Software

See this comparison of Inbenta vs. ProProfs Knowledge Base Software based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
9.1
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
9.2
(Based on 11 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.5
(Based on 11 reviews)
Not enough data available
Quality of Support
Quality of Support
9.5
(Based on 12 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
9.9
(Based on 11 reviews)
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.1
(Based on 12 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
66.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
0.0%
 
Internet
41.7%
Computer Software
28.6%
 
Information Technology and Services
33.3%
Information Technology and Services
14.3%
 
Computer Software
16.7%
Graphic Design
14.3%
 
Government Administration
8.3%
Arts and Crafts
14.3%
 
Telecommunications
14.3%
 
Other
0.0%
Other
14.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Neil H.
Consultant in Internet

Inbenta's use of NLP has been very helpful for Farmgirl Flowers. As an SMB, the ability to use Inbenta for FAQ and for e-mail deflection creates additional time for building our business. They are also very responsive, and we're working together on Facebook...

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Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
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Lauren S.
Administrator in Information Technology and Services

The auto-filler is not quite as sophisticated as I'd like. The HTML editor could be improved. It's basic and does the job, but it would be great to control the look and feel a little more, especially with technical charts and comparison columns.

0 m3jgdhwtqdg7nlgxmigjdco3nossn82xu5dgdco3wumgwxrkzfdabgyfsfvtcbdhzg0p6l4pmu08
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

 
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