Compare Inbenta vs SnapEngage

See this comparison of Inbenta vs. SnapEngage based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. SnapEngage rates 4.5/5 stars with 123 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Premier Plan
$420 month
 
Plus Plan (Most Popular!)
$140 /month
 
Business Plan
$60 /month.
 
Enterprise Plan
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
8.8
(Based on 119 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
9.3
(Based on 121 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 11 reviews)
9.0
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 11 reviews)
9.0
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 12 reviews)
9.2
(Based on 110 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.4
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.7
(Based on 119 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
42.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
47.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
9.8%
 
Internet
41.7%
Computer Software
14.9%
 
Information Technology and Services
33.3%
Information Technology and Services
14.2%
 
Computer Software
16.7%
Financial Services
5.4%
 
Government Administration
8.3%
Insurance
4.7%
 
Telecommunications
4.7%
 
Other
0.0%
Other
56.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jessica C.
Industry Analyst / Tech Writer in Information Technology and Services

I love the back end analytics, and the fact that the reports are customizable. This helps us identify gaps in content.

Stephen L.
Executive Sponsor in Medical Devices

My favorite part of of Snapengage is how fluid they make the proactive chat process. Since no click is needed to initiate a chat session we engage our customers more frequently. To provide a concrete example: I had tried two other live chat providers...

Most Helpful Critical Review
Most Helpful Critical Review
Faruk A.
Administrator in Government Administration

There's nothing to dislike in the system from the perspective of our organisation. It's always a balance of cost and opportunity when it comes to using a given technology. From a not-for-profit perspective, the value this service provides is really impressive.

Luca S.
Administrator in Computer Software

Difficult to customise (colours etc.) Support are helpful but it's a little hard to set up.

 
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