Compare Inbenta vs Solvvy

See this comparison of Inbenta vs. Solvvy based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
8.8
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
9.5
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 11 reviews)
9.3
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 11 reviews)
9.3
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 12 reviews)
9.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.7
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
10.0
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
85.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
0.0%
 
Internet
41.7%
Internet
45.5%
 
Information Technology and Services
33.3%
Computer Software
27.3%
 
Computer Software
16.7%
Computer Networking
9.1%
 
Government Administration
8.3%
Food & Beverages
4.5%
 
Health, Wellness and Fitness
4.5%
 
Other
0.0%
Other
9.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Joel S.
Administrator in Information Technology and Services

Besides the technology itself being spectacular, and the implementation being dead simple, I love working with our Inbenta tech and support contacts to build the administrative and user experiences that will drive our customer service efficiency and...

Jeffrey C.
Administrator

Solvvy was extremely simple to implement and came with the immediate results that showed a real impact. To date, we have seen on average a 45% self-service rate month-over-month.

Most Helpful Critical Review
Most Helpful Critical Review
Larisa M.
Administrator in Computer Software

I would like to be able to create aliases/keyword matches myself rather than rely on their linguistic team to do it. Also, it's not intuitive that the auto-complete search and the full search use different algorithms and will present different results in...

 
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