Compare Inbenta vs Vision Helpdesk

See this comparison of Inbenta vs. Vision Helpdesk based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. Vision Helpdesk rates 4.8/5 stars with 38 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Help Desk
$7 per staff per mo
 
Satellite Desk
$14 per staff per mo
 
Service Desk
$21 per staff per mo
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
9.3
(Based on 38 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
9.3
(Based on 38 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 11 reviews)
8.9
(Based on 36 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 11 reviews)
9.3
(Based on 36 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 12 reviews)
9.7
(Based on 38 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.7
(Based on 36 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
9.7
(Based on 38 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
63.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
26.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
10.5%
 
Internet
41.7%
Non-Profit Organization Management
22.2%
 
Information Technology and Services
33.3%
Internet
17.8%
 
Computer Software
16.7%
Information Technology and Services
11.1%
 
Government Administration
8.3%
Education Management
6.7%
 
Computer Software
4.4%
 
Other
0.0%
Other
37.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

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William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
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Zo S.
Executive Sponsor in Internet

Definitely a bit nit picky, but It sometimes feels like there is too much information available.

 
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Kate from G2 Crowd

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