Compare Inbenta vs Whatfix

See this comparison of Inbenta vs. Whatfix based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. Whatfix rates 4.8/5 stars with 30 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
8.9
(Based on 28 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
9.0
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 11 reviews)
8.4
(Based on 24 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 11 reviews)
8.5
(Based on 24 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 12 reviews)
10.0
(Based on 28 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.6
(Based on 24 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
9.6
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
56.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
26.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
16.7%
 
Internet
41.7%
Computer Software
28.9%
 
Information Technology and Services
33.3%
Information Technology and Services
15.8%
 
Computer Software
16.7%
Consumer Goods
10.5%
 
Government Administration
8.3%
Internet
7.9%
 
Cosmetics
5.3%
 
Other
0.0%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

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Andrew L.
Administrator in Computer Software

As a company, we made the switch from a high-end competitor to Whatfix and we could not be happier. Originally the decision was driven by the 50% + cost saving we would receive, however, we have been amazed by the ease of use of the system. The team find...

Most Helpful Critical Review
Most Helpful Critical Review
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Neil H.
Consultant in Internet

not much, really. every tool requires training, and Inbenta's tools are relatively easy to use!

G2 Crowd User in Information Technology and Services

There are some features that I find useful but that are still missing in the widget. For example, there's no possibility to ask user a yes/no question when they are performing a procedure. For example, when they are sending an e-mail, I would like to ask...

 
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Kate avatar
Kate from G2 Crowd

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