Compare Inbenta vs Whatfix
See this
comparison of Inbenta vs. Whatfix
based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. Whatfix rates 4.7/5 stars with 42 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Inbenta
Free Trial
Whatfix
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.2
8.9
Ease of Use
Ease of Use
8.5
8.9
Ease of Setup
Ease of Setup
9.1
8.1
Ease of Admin
Ease of Admin
8.3
8.3
Quality of Support
Quality of Support
9.4
9.9
Ease of Doing Business With
Ease of Doing Business With
9.8
9.3
Product Direction (% positive)
Product Direction (% positive)
9.0
9.7
Meets Requirements
Inbenta
8.2
Whatfix
8.9
Ease of Use
Inbenta
8.5
Whatfix
8.9
Ease of Setup
Inbenta
9.1
Whatfix
8.1
Ease of Admin
Inbenta
8.3
Whatfix
8.3
Quality of Support
Inbenta
9.4
Whatfix
9.9
Ease of Doing Business With
Inbenta
9.8
Whatfix
9.3
Product Direction (% positive)
Inbenta
9.0
Whatfix
9.7

Features

Knowledge Share
Knowledge Base
Inbenta
Not enough data available
Whatfix
8.8
Searchable Articles
Inbenta
Not enough data available
Whatfix
8.9
Community Forums
Inbenta
Not enough data available
Whatfix
Not enough data available
Interactive FAQs & Forums
Inbenta
Not enough data available
Whatfix
Not enough data available
Interaction
Web Portals
Inbenta
Not enough data available
Whatfix
9.4
Forum to Reponse
Inbenta
Not enough data available
Whatfix
10.0
Tickets and Tagging
Inbenta
Not enough data available
Whatfix
10.0
Live Chat
Inbenta
Not enough data available
Whatfix
10.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
45.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
31.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
23.8%
Inbenta
Small-Business
25.0%
Mid-Market
50.0%
Enterprise
25.0%
Whatfix
Small-Business
45.2%
Mid-Market
31.0%
Enterprise
23.8%

Reviewers' Industry

 
Internet
41.7%
Computer Software
28.3%
 
Information Technology and Services
33.3%
Information Technology and Services
18.9%
 
Computer Software
16.7%
Consumer Goods
9.4%
 
Government Administration
8.3%
Internet
5.7%
 
Telecommunications
3.8%
 
Other
0.0%
Other
34.0%
Inbenta
Internet
41.7%
Information Technology and Services
33.3%
Computer Software
16.7%
Government Administration
8.3%
Other
0.0%
Whatfix
Computer Software
28.3%
Information Technology and Services
18.9%
Consumer Goods
9.4%
Internet
5.7%
Telecommunications
3.8%
Other
34.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

Tony B.
Administrator in Consumer Goods

Everything. The console is very easy to navigate. Workflows can be created and launched in a matter of minutes. The team provides immediate support. And a huge bonus is that you have customized reports and dashboards within GTM after a quick set up.

Most Helpful Critical Review
Most Helpful Critical Review
Neil H.
Consultant in Internet

not much, really. every tool requires training, and Inbenta's tools are relatively easy to use!

Manzur Husain S.
User in Internet

They has to improve UI to look more friendly for current modern web

 
Inbenta
Most Helpful Favorable Review
Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

Most Helpful Critical Review
Neil H.
Consultant in Internet

not much, really. every tool requires training, and Inbenta's tools are relatively easy to use!

Whatfix
Most Helpful Favorable Review
Tony B.
Administrator in Consumer Goods

Everything. The console is very easy to navigate. Workflows can be created and launched in a matter of minutes. The team provides immediate support. And a huge bonus is that you have customized reports and dashboards within GTM after a quick set up.

Most Helpful Critical Review
Manzur Husain S.
User in Internet

They has to improve UI to look more friendly for current modern web

Screenshots

 
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