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Compare Inbenta vs Whatfix

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comparison of Inbenta vs. Whatfix
based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. Whatfix rates 4.7/5 stars with 35 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
9.0
(Based on 33 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
9.0
(Based on 33 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 11 reviews)
8.4
(Based on 27 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 11 reviews)
8.6
(Based on 27 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 12 reviews)
10.0
(Based on 33 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
9.4
(Based on 27 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
9.7
(Based on 32 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
51.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
20.0%
 
Internet
41.7%
Computer Software
30.4%
 
Information Technology and Services
33.3%
Information Technology and Services
17.4%
 
Computer Software
16.7%
Consumer Goods
8.7%
 
Government Administration
8.3%
Internet
6.5%
 
Cosmetics
4.3%
 
Other
0.0%
Other
32.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Lauren S.
Administrator in Information Technology and Services

I love the deflection tool to reduce the number of tickets submitted, because it prompts the customer to really consider if they can find their answer on their own. I also love how i can test the way an article appears to the public before it does in the...

G2 Crowd User in Telecommunications

Translation Support and the delta part of the file when changes are done for the English File

Most Helpful Critical Review
Most Helpful Critical Review
Zo S.
Executive Sponsor in Internet

Definitely a bit nit picky, but It sometimes feels like there is too much information available.

G2 Crowd User in Human Resources

Can include voice recording in future. Also can try exploring more intuitive approaches which will make a wonderful user experience for the clients of Whatfix.

 
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Kate from G2 Crowd

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