Compare Inbenta vs Zoho Desk

See this comparison of Inbenta vs. Zoho Desk based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. Zoho Desk rates 4.3/5 stars with 512 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
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Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 12 reviews)
8.6
(Based on 473 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
8.6
(Based on 473 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 11 reviews)
8.3
(Based on 372 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 11 reviews)
8.6
(Based on 375 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 12 reviews)
8.2
(Based on 424 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.9
(Based on 11 reviews)
8.6
(Based on 349 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 12 reviews)
8.8
(Based on 464 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
72.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
7.1%
 
Internet
41.7%
Information Technology and Services
26.5%
 
Information Technology and Services
33.3%
Computer Software
10.8%
 
Computer Software
16.7%
Internet
4.4%
 
Government Administration
8.3%
Marketing and Advertising
4.4%
 
Telecommunications
4.2%
 
Other
0.0%
Other
49.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jessica C.
Industry Analyst / Tech Writer in Information Technology and Services

I love the back end analytics, and the fact that the reports are customizable. This helps us identify gaps in content.

G2 Crowd User in Maritime

It's fast and intuitive and does exactly what we need for handling emails. They finally launched the iPhone App for the product which works really great!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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