See this comparison of Inline Manual vs. JIRA Service Desk based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. JIRA Service Desk rates 4.1/5 stars with 413 reviews. Each product's score is calculated by real-time data from verified user reviews.
$59 per month
$158 per month
FOR GROWING TEAMS
from $1220 per month
|Meets RequirementsSee More|
(Based on 393 reviews)
|Ease of UseSee More|
(Based on 394 reviews)
|Ease of Setup||Not enough data available|
(Based on 145 reviews)
|Ease of Admin||Not enough data available|
(Based on 144 reviews)
|Quality of SupportSee More|
(Based on 326 reviews)
|Ease of Doing Business With||Not enough data available|
(Based on 137 reviews)
|Product Direction (% positive)See More|
(Based on 385 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Marketing and Advertising
|Most Helpful Favorable Review|
Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...
Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...
|Most Helpful Critical Review|
G2 Crowd User in Computer Software
Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.
Hi, As a ITSM consultant I'm involved in a analysis of Jira Service Desk as a ITSM tool for a small IT department in Sweden. When looking at the default setup of Jira SD I'm confused and surprised that this is a pinkverify certified ITSM tool!! You...
|Ask Inline Manual a Question|