Compare Inline Manual vs JIRA Service Desk

See this comparison of Inline Manual vs. JIRA Service Desk based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. JIRA Service Desk rates 4.1/5 stars with 408 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
GET STARTED
$10 /month
 
STANDARD PRO
$158 per month
FOR GROWING TEAMS
$20 /agent/month
 
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.6
(Based on 388 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.1
(Based on 389 reviews)
Ease of Setup
Ease of SetupNot enough data available
7.6
(Based on 144 reviews)
Ease of Admin
Ease of AdminNot enough data available
7.7
(Based on 143 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
8.2
(Based on 323 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.4
(Based on 136 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
8.1
(Based on 382 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
17.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
41.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
41.5%
 
Computer Software
50.0%
Information Technology and Services
28.5%
 
Marketing and Advertising
16.7%
Computer Software
15.6%
 
Investment Management
16.7%
Internet
6.5%
 
Financial Services
16.7%
Financial Services
4.2%
 
Telecommunications
4.2%
 
Other
0.0%
Other
41.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

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Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

Most Helpful Critical Review
Most Helpful Critical Review
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Eyal S.
Administrator in Financial Services

No mobile offering yet but as we understood it's coming.

G2 Crowd User in Telecommunications

Nothing that I have found throughout my use would cause for dislike.

 
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Ask JIRA Service Desk a Question
Contact JIRA Service Desk
Kate avatar
Kate from G2 Crowd

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