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Compare Inline Manual vs Jira Service Desk

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comparison of Inline Manual vs. Jira Service Desk
based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Jira Service Desk rates 4.1/5 stars with 435 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
GET STARTED
$10 /month
 
STANDARD PRO
$158 per month
FOR GROWING TEAMS
$20 /agent/month
 
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.6
(Based on 412 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.1
(Based on 413 reviews)
Ease of Setup
Ease of SetupNot enough data available
7.6
(Based on 155 reviews)
Ease of Admin
Ease of AdminNot enough data available
7.7
(Based on 153 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
8.2
(Based on 342 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.4
(Based on 143 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
8.1
(Based on 404 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
16.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
40.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
42.6%
 
Computer Software
50.0%
Information Technology and Services
28.5%
 
Marketing and Advertising
16.7%
Computer Software
15.2%
 
Investment Management
16.7%
Internet
6.1%
 
Financial Services
16.7%
Telecommunications
4.3%
 
Financial Services
4.1%
 
Other
0.0%
Other
41.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

TINCY G.
User in Information Technology and Services

The kind of view it offers, which is easily understandable and therefore resulting in faster issue resolution. The ease with which daily work can be logged and monitored. It also provides an option to track the issue which is indeed helpful as it helps me...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in E-Learning

I tried to integrate the Jira Service desk with Jira but Service Desk is quite complicated for most users.

 
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Kate from G2 Crowd

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