Compare Inline Manual vs Kayako

See this comparison of Inline Manual vs. Kayako based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Kayako rates 4.1/5 stars with 144 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Free
$0 up to 3 agents
 
STANDARD PRO
$158 per month
Inbox
$9 /agent/month
 
ENTERPRISE
from $1220 per month
Team
$15 /agent/month
 
Growth
$39 /agent/month
 
Scale
$59 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.2
(Based on 140 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.5
(Based on 138 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.1
(Based on 100 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.2
(Based on 105 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
8.4
(Based on 130 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.5
(Based on 105 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
7.4
(Based on 137 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
54.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
37.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
7.9%
 
Computer Software
50.0%
Information Technology and Services
25.6%
 
Marketing and Advertising
16.7%
Computer Software
16.5%
 
Investment Management
16.7%
Telecommunications
8.0%
 
Financial Services
16.7%
Internet
4.5%
 
Marketing and Advertising
4.0%
 
Other
0.0%
Other
41.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

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Jorge M.
Administrator in Information Technology and Services

Easy and intuitive to navigate! Much improved reporting! Ability to easily customize screens and fields for a multitude of uses!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Investment Management

They are using chrome for the authoring tool i am using safari. Not a big deal...

G2 Crowd User in Marketing and Advertising

Resource management is not sufficient, support is quite poor.

 
 No videos provided.

Introducing Kayako Messenger: live chat, reinvented for the 21st century. Available on all Kayako plans.

 No downloads provided.
Ask Inline Manual a QuestionContact Inline ManualAsk Kayako a QuestionContact Kayako
Kate avatar
Kate from G2 Crowd

Need help?

I can help.