Compare Inline Manual vs LiveAgent

See this comparison of Inline Manual vs. LiveAgent based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. LiveAgent rates 4.5/5 stars with 609 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Ticket
$12/month User Seat
 
STANDARD PRO
$158 per month
Ticket+Chat
$29/month User Seat
 
ENTERPRISE
from $1220 per month
All-inclusive
$59/month User Seat
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
$ Get a Quote
$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.8
(Based on 570 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
9.0
(Based on 570 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.7
(Based on 398 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.9
(Based on 399 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.1
(Based on 538 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.1
(Based on 386 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
9.2
(Based on 560 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
63.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
24.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
11.9%
 
Computer Software
50.0%
Information Technology and Services
12.3%
 
Marketing and Advertising
16.7%
Computer Software
7.7%
 
Investment Management
16.7%
Internet
6.4%
 
Financial Services
16.7%
Retail
5.6%
 
Telecommunications
3.3%
 
Other
0.0%
Other
64.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

Whenever I do run into issues/questions, their support is next level. They respond instantly and are very helpful and kind.

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Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Most Helpful Critical Review
Most Helpful Critical Review
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Eyal S.
Administrator in Financial Services

No mobile offering yet but as we understood it's coming.

G2 Crowd User

There are no tickets specifically assigned to agents, it is just a big pool to get to when we have time. There are benefits to this, but also makes it harder to prioritize above all the other things we have to get done.

 
 No videos provided.

Customer support made easy with LiveAgent. See how LiveAgent can help your business in 1 minute.

 No downloads provided.
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Kate avatar
Kate from G2 Crowd

Need help?

I can help.