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Compare Inline Manual vs LiveAgent

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comparison of Inline Manual vs. LiveAgent
based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. LiveAgent rates 4.5/5 stars with 838 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
All-inclusive
$39/month User Seat
 
STANDARD PRO
$158 per month
Ticket+Chat
$29/month User Seat
 
ENTERPRISE
from $1220 per month
Ticket
$9/month User Seat
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.9
(Based on 775 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
9.0
(Based on 776 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.8
(Based on 512 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.9
(Based on 511 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.1
(Based on 733 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.2
(Based on 497 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
9.1
(Based on 765 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
64.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
22.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
12.8%
 
Computer Software
50.0%
Information Technology and Services
12.8%
 
Marketing and Advertising
16.7%
Computer Software
8.0%
 
Investment Management
16.7%
Internet
6.0%
 
Financial Services
16.7%
Marketing and Advertising
4.7%
 
Retail
4.4%
 
Other
0.0%
Other
64.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Retail

That calls are dropped while in que or dropped upon answer. I dislike that you can not search directly for a email. I dislike that it is always freezing and you are consultancy ringing but nothing showing up.

 
 No videos provided.

Customer support made easy with LiveAgent. See how LiveAgent can help your business in 1 minute.

 No downloads provided.
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