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Compare Inline Manual vs LiveAgent

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comparison of Inline Manual vs. LiveAgent
based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. LiveAgent rates 4.4/5 stars with 720 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
All-inclusive
$39/month User Seat
 
STANDARD PRO
$158 per month
Ticket+Chat
$29/month User Seat
 
ENTERPRISE
from $1220 per month
Ticket
$9/month User Seat
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.8
(Based on 668 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
9.0
(Based on 668 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.7
(Based on 444 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.9
(Based on 443 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.1
(Based on 631 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.1
(Based on 431 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
9.1
(Based on 657 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
60.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
25.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
13.6%
 
Computer Software
50.0%
Information Technology and Services
13.1%
 
Marketing and Advertising
16.7%
Computer Software
7.8%
 
Investment Management
16.7%
Internet
5.3%
 
Financial Services
16.7%
Retail
5.1%
 
Telecommunications
3.9%
 
Other
0.0%
Other
64.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Outsourcing/Offshoring

The languages I need to log in with English and write with Arabic

 
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