Compare Inline Manual vs LiveHelpNow

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comparison of Inline Manual vs. LiveHelpNow
based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. LiveHelpNow rates 4.2/5 stars with 109 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Live chat and SMS
$18.90 per month
 
STANDARD PRO
$158 per month
Support Ticket Sofware
$18.90 per month
 
ENTERPRISE
from $1220 per month
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.8
(Based on 100 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.8
(Based on 100 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.6
(Based on 80 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.5
(Based on 79 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
8.7
(Based on 90 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.0
(Based on 79 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
8.0
(Based on 99 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
49.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
32.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
18.3%
 
Computer Software
50.0%
Information Technology and Services
8.0%
 
Marketing and Advertising
16.7%
Retail
5.8%
 
Investment Management
16.7%
Construction
4.4%
 
Financial Services
16.7%
Business Supplies and Equipment
4.4%
 
Insurance
4.4%
 
Other
0.0%
Other
73.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

G2 Crowd User in Marketing and Advertising

The consistency of support team members is outstanding to the point that months after I've experienced LiveHelpNow's customer support, I compare that of others to LHN and hope when I seek support elsewhere as a customer that I would receive a similar degree...

Most Helpful Critical Review
Most Helpful Critical Review
Simon B.
User

Although, LiveHelpnow has an horrendous user interface. I mean, really, really bad. The chat window is awfully small, while the designated space to watch who is chatting is completely disproportionated. You can change it, but its not easy to find the...

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

 No downloads provided.
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Kate from G2 Crowd

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