Compare Inline Manual vs LiveHelpNow

See this comparison of Inline Manual vs. LiveHelpNow based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. LiveHelpNow rates 4.2/5 stars with 107 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Live chat and SMS
$18.90 per month
 
STANDARD PRO
$158 per month
Support Ticket Sofware
$18.90 per month
 
ENTERPRISE
from $1220 per month
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.7
(Based on 99 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.7
(Based on 99 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.6
(Based on 80 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.5
(Based on 79 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
8.7
(Based on 89 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.0
(Based on 79 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
8.0
(Based on 98 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
48.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
32.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
18.7%
 
Computer Software
50.0%
Information Technology and Services
8.2%
 
Marketing and Advertising
16.7%
Retail
6.0%
 
Investment Management
16.7%
Insurance
4.5%
 
Financial Services
16.7%
Consumer Goods
4.5%
 
Real Estate
3.7%
 
Other
0.0%
Other
73.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Justin K.
Administrator

The list of features continues to grow. For example they recently added support for FaceBook IM. They now support text messages to your landline

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

Antonia C.
User

I never had any issues with the new program but it was an adjustment from Lync.

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

 No downloads provided.
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Kate from G2 Crowd

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