Compare Inline Manual vs LiveHelpNow

See this comparison of Inline Manual vs. LiveHelpNow based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. LiveHelpNow rates 4.2/5 stars with 103 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Live chat and SMS
$18.90 per month
 
STANDARD PRO
$158 per month
Support Ticket Sofware
$18.90 per month
 
ENTERPRISE
from $1220 per month
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
$ Get a Quote
$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.8
(Based on 95 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.8
(Based on 95 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.6
(Based on 77 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.5
(Based on 76 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
8.7
(Based on 85 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.0
(Based on 76 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
8.0
(Based on 94 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
50.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
31.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
18.4%
 
Computer Software
50.0%
Information Technology and Services
7.0%
 
Marketing and Advertising
16.7%
Retail
6.3%
 
Investment Management
16.7%
Insurance
4.7%
 
Financial Services
16.7%
Consumer Goods
4.7%
 
Construction
3.9%
 
Other
0.0%
Other
73.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

Whenever I do run into issues/questions, their support is next level. They respond instantly and are very helpful and kind.

G2 Crowd User

Being able to chat online, it makes things easier

Most Helpful Critical Review
Most Helpful Critical Review
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Eyal S.
Administrator in Financial Services

No mobile offering yet but as we understood it's coming.

G2 Crowd User

The Live Help platform only measure wait time and does not calculate service level , percent of chats/tickets answered in X seconds. This is a very common feature, this system lacks.

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

 No downloads provided.
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Contact LiveHelpNow
Kate avatar
Kate from G2 Crowd

Need help?

I can help.