G2 Crowd Acquires Siftery to Create a New Way to Buy and Manage Software Spend šŸš€

Compare Inline Manual, MindTouch, and Gainsight

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Inline Manual
MindTouch
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Inline Manual
Inline Manual
4.8
Based on 5 reviews
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MindTouch
MindTouch
4.1
Based on 50 reviews
Optimized for quick response
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Gainsight
Gainsight
4.4
Based on 233 reviews
Optimized for quick response
 
STANDARD
$59 per month
 
STANDARD PRO
$158 per month
 
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.3
(Based on 50 reviews)
8.6
(Based on 221 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.3
(Based on 50 reviews)
8.0
(Based on 220 reviews)
Ease of SetupSee More
Ease of SetupSee MoreNot enough data available
8.0
(Based on 42 reviews)
6.6
(Based on 115 reviews)
Ease of AdminSee More
Ease of AdminSee MoreNot enough data available
8.4
(Based on 43 reviews)
7.3
(Based on 120 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
8.8
(Based on 49 reviews)
9.0
(Based on 202 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee MoreNot enough data available
9.0
(Based on 42 reviews)
9.2
(Based on 120 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
8.1
(Based on 49 reviews)
9.1
(Based on 222 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
18.4%
6.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
59.2%
71.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
22.4%
22.1%
 
Computer Software
50.0%
Computer Software
36.4%
Computer Software
48.2%
 
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Information Technology and Services
18.2%
 
Investment Management
16.7%
Financial Services
7.6%
Internet
12.5%
 
Financial Services
16.7%
Telecommunications
6.1%
Marketing and Advertising
5.0%
 
Internet
4.5%
Financial Services
2.1%
 
Other
0.0%
Other
28.8%
Other
13.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

Steven D.
Administrator in Computer Software

Gainsight is an incredible tool. Our ability to manage risk and drive renewals is incredibly robust thanks to the automation and excellent features from Gainsight. The tool's repertoire of features has grown faster than our Customer Success business...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

G2 Crowd User

The software as a whole is very clunky in terms of user interface. It's not self explanatory or intuitive at all, and configuration to make the software do what you want it to do is very complicated. Sometimes its the small things...this is a Salesforce add...

 
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