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Compare Inline Manual vs Salesforce Knowledge

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comparison of Inline Manual vs. Salesforce Knowledge
based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Salesforce Knowledge rates 4.0/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
 
STANDARD PRO
$158 per month
 
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.9
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.3
(Based on 7 reviews)
Ease of Setup
Ease of SetupNot enough data available
7.8
(Based on 6 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.0
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
8.3
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.5
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
8.7
(Based on 8 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
9.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
45.5%
 
Computer Software
50.0%
Internet
22.2%
 
Marketing and Advertising
16.7%
Computer Software
22.2%
 
Investment Management
16.7%
Insurance
11.1%
 
Financial Services
16.7%
Hospital & Health Care
11.1%
 
Textiles
5.6%
 
Other
0.0%
Other
27.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

G2 Crowd User in Computer & Network Security

Salesforce knowledge is very useful for companies to do self help and support for the customers, partners and employees. This saves a lot of time of internal agents and also helps time for customers. This is helpful in reducing the number of cases created.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

Working with multiple languages is not easier, especially if you need to have different versions of English articles (US, UK, AU, CA, etc.). The drafting and approval processes are confusing. Often it feels like Salesforce acquired a product and just put a...

 
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