Compare Inline Manual vs Salesforce Knowledge

See this comparison of Inline Manual vs. Salesforce Knowledge based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Salesforce Knowledge rates 3.6/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
 
STANDARD PRO
$158 per month
 
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
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Meets Requirements
Meets Requirements
8.5
(Based on 5 reviews)
Not enough data available
Ease of Use
Ease of Use
7.9
(Based on 5 reviews)
Not enough data available
Ease of Setup
Ease of SetupNot enough data availableNot enough data available
Ease of Admin
Ease of AdminNot enough data availableNot enough data available
Quality of Support
Quality of Support
9.7
(Based on 5 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business WithNot enough data availableNot enough data available
Product Direction (% positive)
Product Direction (% positive)
10.0
(Based on 5 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
60.0%
 
Computer Software
50.0%
Computer Software
33.3%
 
Marketing and Advertising
16.7%
Computer & Network Security
22.2%
 
Investment Management
16.7%
Internet
22.2%
 
Financial Services
16.7%
Insurance
22.2%
 
 
Other
0.0%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

Whenever I do run into issues/questions, their support is next level. They respond instantly and are very helpful and kind.

G2 Crowd User

I love that we can write knowledge articles for internal use or for our clients and that we can associate our articles with cases so if anyone needs to reference an article, it is easily searchable.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Investment Management

They are using chrome for the authoring tool i am using safari. Not a big deal...

G2 Crowd User in Internet

Working with multiple languages is not easier, especially if you need to have different versions of English articles (US, UK, AU, CA, etc.). The drafting and approval processes are confusing. Often it feels like Salesforce acquired a product and just put a...

 
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Kate from G2 Crowd

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