$59 per month
Salesforce Service Essentials
$ 25 USD Per user/month (billed annually)
$158 per month
$ 75 USD Per user/month (billed annually)
from $1220 per month
$ 150 USD Per user/month (billed annually)
$ 300 USD Per user/month (billed annually)
|Ease of Use|
|Ease of Setup|
|Ease of Admin|
|Quality of Support|
|Ease of Doing Business With|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Marketing and Advertising
Health, Wellness and Fitness
Hospital & Health Care
|Most Helpful Favorable Review|
The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.
G2 Crowd User in Online Media
Desk.com is one of the most popular customer service platforms. It has a large userbase, ready to answer your questions; an established company (Salesforce) committed to improving and supporting the product; and it integrates with over a dozen third-party...
|Most Helpful Critical Review|
G2 Crowd User in Investment Management
They are using chrome for the authoring tool i am using safari. Not a big deal...
The Next Gen Agent is rather complicated and it seems kind of difficult to use. Also, it doesn't seem to understand to combine certain tickets (such as those starting with "Re:") so we have to do that manually. It is also rather annoying that the Next Gen...
|Ask Inline Manual a Question||Ask SF Service Cloud a Question|