Based on 5 reviews
Salesforce Service Cloud
Based on 1,371 reviews
$59 per month
$158 per month
from $1220 per month
|Meets RequirementsSee More|
(Based on 1,229 reviews)
|Ease of UseSee More|
(Based on 1,231 reviews)
|Ease of Setup||Not enough data available|
(Based on 555 reviews)
|Ease of Admin||Not enough data available|
(Based on 565 reviews)
|Quality of SupportSee More|
(Based on 1,085 reviews)
|Ease of Doing Business With||Not enough data available|
(Based on 550 reviews)
|Product Direction (% positive)See More|
(Based on 1,213 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Marketing and Advertising
Information Technology and Services
Hospital & Health Care
|Most Helpful Favorable Review|
Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...
G2 Crowd User in Online Media
Desk.com is one of the most popular customer service platforms. It has a large userbase, ready to answer your questions; an established company (Salesforce) committed to improving and supporting the product; and it integrates with over a dozen third-party...
|Most Helpful Critical Review|
Takes a little while to get to grips with the onboarding tool especially for some of our team who are less technical - as and when new updates are made this is becoming easier however.
I dislike that I can't search for past support cases by their tags/labels. I want to be able to click on a label and see all from that label. I also hate that I can't forward support tickets easily.
|Ask Inline Manual a Question||Ask SF Service Cloud a Question|