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Compare Inline Manual vs SnapEngage

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comparison of Inline Manual vs. SnapEngage
based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. SnapEngage rates 4.5/5 stars with 123 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Premier Plan
$420 month
 
STANDARD PRO
$158 per month
Enterprise Plan
Custom
 
ENTERPRISE
from $1220 per month
Plus Plan (Most Popular!)
$140 /month
 
Business Plan
$60 /month.
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.8
(Based on 119 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
9.3
(Based on 121 reviews)
Ease of Setup
Ease of SetupNot enough data available
9.0
(Based on 79 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.0
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.2
(Based on 110 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.4
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
8.7
(Based on 119 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
42.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
47.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
9.8%
 
Computer Software
50.0%
Computer Software
14.9%
 
Marketing and Advertising
16.7%
Information Technology and Services
14.2%
 
Investment Management
16.7%
Financial Services
5.4%
 
Financial Services
16.7%
Insurance
4.7%
 
Telecommunications
4.7%
 
Other
0.0%
Other
56.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

SnapEngage used to have a fairly robust product, but it seems like it has been overtaken by some competitors. SnapEngage needs to focus on developing new features and reducing outages.

 
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