Compare Inline Manual vs TeamSupport

See this comparison of Inline Manual vs. TeamSupport based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. TeamSupport rates 4.4/5 stars with 472 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Support Desk
$50 / agent / month billed annually
 
STANDARD PRO
$158 per month
Enterprise
$65 / agent / month billed annually
 
ENTERPRISE
from $1220 per month
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
$ Get a Quote
$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.7
(Based on 460 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.8
(Based on 461 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.5
(Based on 217 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.8
(Based on 218 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.0
(Based on 417 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.3
(Based on 223 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
9.2
(Based on 462 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
42.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
48.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
9.5%
 
Computer Software
50.0%
Computer Software
28.2%
 
Marketing and Advertising
16.7%
Information Technology and Services
22.0%
 
Investment Management
16.7%
Internet
6.1%
 
Financial Services
16.7%
Financial Services
4.7%
 
Hospitality
3.9%
 
Other
0.0%
Other
35.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

Subscribe and follow features are not easy to use and cause issues with adoption and keeping all in the loop on tickets.

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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Contact TeamSupport
Kate from G2 Crowd

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