Compare Inline Manual vs TeamSupport

See this comparison of Inline Manual vs. TeamSupport based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. TeamSupport rates 4.4/5 stars with 468 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Support Desk
$50 / agent / month billed annually
 
STANDARD PRO
$158 per month
Enterprise
$65 / agent / month billed annually
 
ENTERPRISE
from $1220 per month
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.7
(Based on 456 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.8
(Based on 457 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.5
(Based on 215 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.8
(Based on 216 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.0
(Based on 413 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.3
(Based on 221 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
9.2
(Based on 458 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
42.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
48.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
9.3%
 
Computer Software
50.0%
Computer Software
28.3%
 
Marketing and Advertising
16.7%
Information Technology and Services
21.8%
 
Investment Management
16.7%
Internet
6.1%
 
Financial Services
16.7%
Financial Services
4.6%
 
Hospitality
4.0%
 
Other
0.0%
Other
35.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

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Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

G2 Crowd User in Internet

Ticket tracking when it is not your own ticket is impossible. We regularly work cross functionally and I am not always the original person to submit the ticket when this happens it would be nice to comment or add additional details to the ticket in the...

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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Kate from G2 Crowd

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