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Compare Inline Manual vs TeamSupport

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comparison of Inline Manual vs. TeamSupport
based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. TeamSupport rates 4.3/5 stars with 481 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Support Desk
$50 / agent / month billed annually
 
STANDARD PRO
$158 per month
Enterprise
$65 / agent / month billed annually
 
ENTERPRISE
from $1220 per month
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.7
(Based on 468 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.8
(Based on 469 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.5
(Based on 220 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.8
(Based on 221 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.0
(Based on 424 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.3
(Based on 226 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
9.1
(Based on 470 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
41.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
48.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
10.4%
 
Computer Software
50.0%
Computer Software
27.9%
 
Marketing and Advertising
16.7%
Information Technology and Services
21.4%
 
Investment Management
16.7%
Internet
5.9%
 
Financial Services
16.7%
Financial Services
4.6%
 
Hospitality
3.8%
 
Other
0.0%
Other
36.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

There is a bug where if your browser screen size isn't at 100% all the comments under a ticket do not load. That is frustrating because I keep my browser screen size at 90%! Another that bothers me is its slow to respond sometimes, an example would be if i...

 
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TeamSupport: The Customer Support Solution Built for B2B Help Desks

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