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Compare Inline Manual vs Teamwork Desk

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comparison of Inline Manual vs. Teamwork Desk
based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Starter
$7 per agent, per month (billed annually)
 
STANDARD PRO
$158 per month
Plus
$13 per agent, per month (billed annually)
 
ENTERPRISE
from $1220 per month
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.7
(Based on 28 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.8
(Based on 15 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
3.1%
 
Computer Software
50.0%
Marketing and Advertising
25.0%
 
Marketing and Advertising
16.7%
Information Technology and Services
20.5%
 
Investment Management
16.7%
Logistics and Supply Chain
6.8%
 
Financial Services
16.7%
Computer Software
6.8%
 
Internet
6.8%
 
Other
0.0%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

Whenever I do run into issues/questions, their support is next level. They respond instantly and are very helpful and kind.

G2 Crowd User in Biotechnology

I like teamwork because it's easy to organize with tags and different folders. I love that auto updates to the status of a ticket can be set up.

Most Helpful Critical Review
Most Helpful Critical Review
Marc S.
Administrator in Marketing and Advertising

Takes a little while to get to grips with the onboarding tool especially for some of our team who are less technical - as and when new updates are made this is becoming easier however.

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
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Kate from G2 Crowd

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