Compare Inline Manual, Teamwork Desk, and Whatfix

 
STANDARD
$59 per month
Starter
$7 per agent, per month (billed annually)
 
STANDARD PRO
$158 per month
Plus
$13 per agent, per month (billed annually)
 
ENTERPRISE
from $1220 per month
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
9.0
(Based on 28 reviews)
9.0
(Based on 38 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.8
(Based on 30 reviews)
9.1
(Based on 38 reviews)
Ease of SetupSee More
Ease of SetupSee MoreNot enough data available
8.9
(Based on 16 reviews)
8.4
(Based on 32 reviews)
Ease of AdminSee More
Ease of AdminSee MoreNot enough data available
9.0
(Based on 15 reviews)
8.6
(Based on 32 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.1
(Based on 27 reviews)
9.9
(Based on 38 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee MoreNot enough data available
9.0
(Based on 15 reviews)
9.4
(Based on 32 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
9.3
(Based on 30 reviews)
9.7
(Based on 37 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
79.4%
47.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
17.6%
30.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
2.9%
22.5%
 
Computer Software
50.0%
Marketing and Advertising
23.9%
Computer Software
29.4%
 
Marketing and Advertising
16.7%
Information Technology and Services
19.6%
Information Technology and Services
17.6%
 
Investment Management
16.7%
Computer Software
8.7%
Consumer Goods
9.8%
 
Financial Services
16.7%
Logistics and Supply Chain
6.5%
Internet
5.9%
 
Internet
6.5%
Telecommunications
3.9%
 
Other
0.0%
Other
34.8%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

G2 Crowd User in Government Administration

It's easy to use with multiple employees. Keeps everyone on task. Very user friendly and is always adding extras, like their new teamwork desk chat.

Lindsay P.
Administrator in Computer Software

Whatfix has transformed our onboarding process. The Whatfix Task List allows us to give our user a clear understanding of what they need to do next and track their progress without phone calls. The See Live Widget lets our user walk themselves through our...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Investment Management

They are using chrome for the authoring tool i am using safari. Not a big deal...

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

G2 Crowd User

There has been nothing to dislike in our experience with Whatfix. Going forward we would love to see the capability to integrate chat and screen-sharing to provide more ways of supporting the clients within the application.

 
Ask Inline Manual a QuestionContact Inline ManualAsk Teamwork Desk a QuestionContact Teamwork DeskAsk Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

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