Compare Inline Manual vs Track-It!

See this comparison of Inline Manual vs. Track-It! based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Track-It! rates 3.5/5 stars with 68 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
 
STANDARD PRO
$158 per month
 
ENTERPRISE
from $1220 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
7.9
(Based on 64 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
7.9
(Based on 64 reviews)
Ease of Setup
Ease of SetupNot enough data available
7.5
(Based on 39 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.0
(Based on 41 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
7.9
(Based on 50 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.0
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
5.7
(Based on 63 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
13.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
55.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
31.3%
 
Computer Software
50.0%
Information Technology and Services
13.8%
 
Marketing and Advertising
16.7%
Hospital & Health Care
10.3%
 
Investment Management
16.7%
Utilities
5.7%
 
Financial Services
16.7%
Higher Education
5.7%
 
Law Practice
5.7%
 
Other
0.0%
Other
58.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

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Sergio Antonio E.
User

The app is very slow to open, to retrieve a work order (ticket), find on saved answers... you name it...

 
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Kate avatar
Kate from G2 Crowd

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