Compare Inline Manual, UseResponse, and Whatfix

 
STANDARD
$59 per month
Enterprise Package
$3000+ per solution
 
STANDARD PRO
$158 per month
Self-Hosted
$899 one-time fee
 
ENTERPRISE
from $1220 per month
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
9.1
(Based on 14 reviews)
9.0
(Based on 38 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
9.4
(Based on 14 reviews)
9.1
(Based on 38 reviews)
Ease of SetupSee More
Ease of SetupSee MoreNot enough data available
9.3
(Based on 11 reviews)
8.4
(Based on 32 reviews)
Ease of AdminSee More
Ease of AdminSee MoreNot enough data available
9.3
(Based on 11 reviews)
8.6
(Based on 32 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.9
(Based on 14 reviews)
9.9
(Based on 38 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee MoreNot enough data available
9.9
(Based on 11 reviews)
9.4
(Based on 32 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
10.0
(Based on 14 reviews)
9.7
(Based on 37 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
40.0%
47.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
46.7%
30.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
13.3%
22.5%
 
Computer Software
50.0%
Information Technology and Services
25.0%
Computer Software
29.4%
 
Marketing and Advertising
16.7%
Semiconductors
10.0%
Information Technology and Services
17.6%
 
Investment Management
16.7%
Internet
10.0%
Consumer Goods
9.8%
 
Financial Services
16.7%
Higher Education
10.0%
Internet
5.9%
 
Financial Services
10.0%
Telecommunications
3.9%
 
Other
0.0%
Other
35.0%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Kapil M.
Administrator in Financial Services

(1) Host the solution on your server or use the cloud option (2) Easily configurable to suit your needs (3) Exceptional support and service by the UseResponse Team using their own tool (4) Continuously improving the product with the feedback gained (5)...

G2 Crowd User in Computer Software

The lifeblood of our sales process are free trials of our product. We have seen that 50% of our free trialers use WhatFix. We have a lot of variables in place that effect our new sales but our sales have increased by 50% since we have implemented WhatFix!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Semiconductors

Thier website fits perfectly on a 15-inch laptop or maybe a bigger screen but its troublesome on an ipad or tablets. Other than that, there's nothing to dislike.

G2 Crowd User in Information Technology and Services

There are some features that I find useful but that are still missing in the widget. For example, there's no possibility to ask user a yes/no question when they are performing a procedure. For example, when they are sending an e-mail, I would like to ask...

 
Ask Inline Manual a QuestionContact Inline ManualAsk UseResponse a QuestionContact UseResponseAsk Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

Need help?

I can help.