Compare Inline Manual vs Vision Helpdesk

See this comparison of Inline Manual vs. Vision Helpdesk based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Vision Helpdesk rates 4.7/5 stars with 41 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Starter Help Desk
$12 per staff per mo billed annually
 
STANDARD PRO
$158 per month
Pro Help Desk Software
$20 per staff per mo billed annually
 
ENTERPRISE
from $1220 per month
Satellite Desk
$24 per staff per mo billed annually
 
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
9.3
(Based on 41 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
9.2
(Based on 41 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.9
(Based on 39 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.3
(Based on 39 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.7
(Based on 40 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.7
(Based on 38 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
9.7
(Based on 41 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
61.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
29.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
9.8%
 
Computer Software
50.0%
Non-Profit Organization Management
20.0%
 
Marketing and Advertising
16.7%
Internet
16.0%
 
Investment Management
16.7%
Information Technology and Services
14.0%
 
Financial Services
16.7%
Education Management
6.0%
 
Individual & Family Services
6.0%
 
Other
0.0%
Other
38.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Everything was a bit slow and buggy at times.

 
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