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Compare Inline Manual vs Vision Helpdesk

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comparison of Inline Manual vs. Vision Helpdesk
based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Vision Helpdesk rates 4.7/5 stars with 42 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
Starter Help Desk
$12 per staff per mo billed annually
 
STANDARD PRO
$158 per month
Pro Help Desk Software
$20 per staff per mo billed annually
 
ENTERPRISE
from $1220 per month
Satellite Desk
$24 per staff per mo billed annually
 
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
9.3
(Based on 42 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
9.2
(Based on 42 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.9
(Based on 40 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.4
(Based on 40 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
9.7
(Based on 41 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.7
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
9.7
(Based on 42 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
59.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
31.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
9.5%
 
Computer Software
50.0%
Non-Profit Organization Management
21.6%
 
Marketing and Advertising
16.7%
Internet
15.7%
 
Investment Management
16.7%
Information Technology and Services
13.7%
 
Financial Services
16.7%
Education Management
5.9%
 
Individual & Family Services
5.9%
 
Other
0.0%
Other
37.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

G2 Crowd User

Everything was a bit slow and buggy at times.

 
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