Want to see who topped the 2019 Best Software Awards?

Compare Inline Manual, Zendesk Support, and HappyFox

 
STANDARD
$59 per month
Essential
$5 /month
Mighty
$29 per staff / month
 
STANDARD PRO
$158 per month
Team
$19 /month
Fantastic
$49 per staff / month
 
ENTERPRISE
from $1220 per month
Professional
$49 /month
Enterprise
$69 per staff / month
 
Enterprise
$99 /month
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.7
(Based on 1,212 reviews)
9.0
(Based on 104 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.7
(Based on 1,216 reviews)
9.4
(Based on 104 reviews)
Ease of SetupSee More
Ease of SetupSee MoreNot enough data available
8.3
(Based on 581 reviews)
9.0
(Based on 81 reviews)
Ease of AdminSee More
Ease of AdminSee MoreNot enough data available
8.4
(Based on 603 reviews)
9.2
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
8.5
(Based on 1,032 reviews)
9.3
(Based on 99 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee MoreNot enough data available
8.6
(Based on 566 reviews)
9.4
(Based on 77 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
7.8
(Based on 1,204 reviews)
9.4
(Based on 106 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
38.6%
46.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
45.2%
38.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
16.2%
15.5%
 
Computer Software
50.0%
Computer Software
18.4%
Information Technology and Services
14.1%
 
Marketing and Advertising
16.7%
Information Technology and Services
15.1%
Computer Software
12.2%
 
Investment Management
16.7%
Internet
10.7%
Higher Education
6.4%
 
Financial Services
16.7%
Marketing and Advertising
5.1%
Real Estate
3.8%
 
Telecommunications
3.3%
Education Management
3.8%
 
Other
0.0%
Other
47.4%
Other
59.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Abbey S.
Administrator in Education Management

The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...

Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Investment Management

They are using chrome for the authoring tool i am using safari. Not a big deal...

Matthew W.
Administrator in Computer Software

After the setup, and things were going smoothly, they ended up getting really bad. Our web application would send out an email with data from a signup form anytime someone signup up for our SaaS product. Things would be going fine, then Zendesk would decide...

G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

 
Ask Inline Manual a QuestionContact Inline ManualRequest More InformationRequest More InformationAsk HappyFox a QuestionContact HappyFox
Kate from G2 Crowd

Need help?

I can help.