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Compare Inline Manual vs Zoho Desk

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comparison of Inline Manual vs. Zoho Desk
based on data from user reviews. Inline Manual rates 4.8/5 stars with 5 reviews. Zoho Desk rates 4.3/5 stars with 609 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
STANDARD
$59 per month
FREE
$0 /agent/month
 
STANDARD PRO
$158 per month
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
from $1220 per month
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 5 reviews)
8.6
(Based on 558 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 5 reviews)
8.6
(Based on 560 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.3
(Based on 444 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.6
(Based on 446 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 5 reviews)
8.2
(Based on 507 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.6
(Based on 418 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 5 reviews)
8.8
(Based on 551 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
72.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
21.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
6.7%
 
Computer Software
50.0%
Information Technology and Services
25.9%
 
Marketing and Advertising
16.7%
Computer Software
10.5%
 
Investment Management
16.7%
Marketing and Advertising
4.6%
 
Financial Services
16.7%
Internet
4.2%
 
Telecommunications
4.2%
 
Other
0.0%
Other
50.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Garret A.
User in Information Technology and Services

The task distribution system, reports, chat system and client database management are the best things in this application. Excellent multi-channel support and an excellent interface - Integrating the knowledge base into ticket design is really neat! The...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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 No downloads provided.No downloads provided.
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