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Compare InMoment vs Medallia

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comparison of InMoment vs. Medallia
based on data from user reviews. InMoment rates 4.2/5 stars with 14 reviews. Medallia rates 4.5/5 stars with 71 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 12 reviews)
8.7
(Based on 61 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 12 reviews)
8.7
(Based on 60 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 7 reviews)
7.3
(Based on 32 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
7.9
(Based on 33 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 11 reviews)
8.6
(Based on 48 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 6 reviews)
8.4
(Based on 35 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.2
(Based on 12 reviews)
9.5
(Based on 58 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.1%
8.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
19.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
42.9%
71.8%
 
Restaurants
30.4%
Hospitality
20.7%
 
Hospitality
21.7%
Information Technology and Services
15.9%
 
Market Research
21.7%
Retail
8.5%
 
Retail
13.0%
Automotive
7.3%
 
Financial Services
8.7%
Financial Services
7.3%
 
Other
4.3%
Other
40.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Casey T.
Industry Analyst / Tech Writer in Restaurants

It is a great system for tracking reviews

Emily Penfold D.
Administrator in Hospitality

The custom reporting features and in-depth information contained in the reviews are my favorite features in the platform.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

I wish the user interfaces can be a bit more improved

G2 Crowd User in Consumer Electronics

The website doesn't always work, sometimes it is unable to find the server. I wish there was a mobile application.

 
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