Compare Intercom, Zoho SalesIQ, and HubSpot

Pricing

 
Engage
$53
starting from
FREE
Free
Marketing Hub Free
$0
 
Respond
$53
starting from
BASIC
$19 for 3 Users
per month
Marketing Hub Starter
$50
/month
 
Educate
$49
monthly flat rate
PROFESSIONAL
$59 for 5 Users
per month
Marketing Hub Professional
$800
/month
 
ENTERPRISE
$129 for 10 Users
per month
Marketing Hub Enterprise
$3,200
/month
 
Free Trial
Free Trial
Free Trial
Intercom
Engage
$53starting from
Respond
$53starting from
Educate
$49monthly flat rate
Free Trial
Zoho SalesIQ
FREE
Free
BASIC
$19 for 3 Usersper month
PROFESSIONAL
$59 for 5 Usersper month
ENTERPRISE
$129 for 10 Usersper month
Free Trial
HubSpot
Marketing Hub Free
$0
Marketing Hub Starter
$50/month
Marketing Hub Professional
$800/month
Marketing Hub Enterprise
$3,200/month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.6
8.7
8.5
Ease of Use
Ease of Use
8.7
8.8
8.5
Ease of Setup
Ease of Setup
8.3
8.8
8.0
Ease of Admin
Ease of Admin
8.7
8.8
8.5
Quality of Support
Quality of Support
8.5
8.5
8.7
Ease of Doing Business With
Ease of Doing Business With
8.8
8.9
8.7
Product Direction (% positive)
Product Direction (% positive)
8.5
8.7
8.6
Meets Requirements
Intercom
8.6
Zoho SalesIQ
8.7
HubSpot
8.5
Ease of Use
Intercom
8.7
Zoho SalesIQ
8.8
HubSpot
8.5
Ease of Setup
Intercom
8.3
Zoho SalesIQ
8.8
HubSpot
8.0
Ease of Admin
Intercom
8.7
Zoho SalesIQ
8.8
HubSpot
8.5
Quality of Support
Intercom
8.5
Zoho SalesIQ
8.5
HubSpot
8.7
Ease of Doing Business With
Intercom
8.8
Zoho SalesIQ
8.9
HubSpot
8.7
Product Direction (% positive)
Intercom
8.5
Zoho SalesIQ
8.7
HubSpot
8.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
69.0%
78.2%
56.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.9%
17.2%
37.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.1%
4.6%
6.0%
Intercom
Small-Business
69.0%
Mid-Market
26.9%
Enterprise
4.1%
Zoho SalesIQ
Small-Business
78.2%
Mid-Market
17.2%
Enterprise
4.6%
HubSpot
Small-Business
56.2%
Mid-Market
37.8%
Enterprise
6.0%

Reviewers' Industry

 
Computer Software
24.7%
Information Technology and Services
15.8%
Marketing and Advertising
19.4%
 
Internet
16.8%
Marketing and Advertising
8.2%
Computer Software
15.0%
 
Information Technology and Services
15.2%
Computer Software
6.6%
Information Technology and Services
9.9%
 
Marketing and Advertising
6.9%
Insurance
5.5%
Internet
6.2%
 
Education Management
2.0%
Telecommunications
4.4%
Financial Services
2.6%
 
Other
34.4%
Other
59.6%
Other
46.9%
Intercom
Computer Software
24.7%
Internet
16.8%
Information Technology and Services
15.2%
Marketing and Advertising
6.9%
Education Management
2.0%
Other
34.4%
Zoho SalesIQ
Information Technology and Services
15.8%
Marketing and Advertising
8.2%
Computer Software
6.6%
Insurance
5.5%
Telecommunications
4.4%
Other
59.6%
HubSpot
Marketing and Advertising
19.4%
Computer Software
15.0%
Information Technology and Services
9.9%
Internet
6.2%
Financial Services
2.6%
Other
46.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Leanna W.
User in Staffing and Recruiting

This service has many advantages, namely: - our customers became more loyal to us, as we began to respond quickly to their questions; - a single listing of conversations with our customers (earlier part was in an e-mail, part of messengers, and part of...

Steven L.
Administrator in Education Management

It integrates with CRM (the right way) and with Support and with MailChimp. Yes I know it integrates with other apps but those are the most important to a SaaS company. I've used other chat programs and honestly, some have a better/simpler UI (which is...

Sandra A.
Administrator in Computer Software

In my opinion Hubspot is the best integrated inbound marketing tool in the market. It has all the tools you need to implement an inbound strategy. Moreover is a very dynamic tool that is constantly being updated and enhanced with new features. We have been...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

We've found that problems in almost all areas of the product have repeatedly forced us to back off of our planned usage. Over and over, we've put together an implementation plan for one part of the product, began to roll it out and found that a series of...

Deborah M.
Administrator in Building Materials

Again being new as the Administrator, I want to learn more about how to maximize Zoho. I don't know how to use some of the most valuable tools that Zoho has to offer. Tracking, sales, closing rates, adding monthly goals for each sales rep. The way Zoho sets...

Jeremy F.
User in Information Technology and Services

Like I mentioned above, it's not an seo platform, even though that was one of the things the sales rep mentioned that hubspot could "replace". The metrics are often wrong; for example, new leads for landing pages all say 0%, even though in the Leads...

 
Intercom
Most Helpful Favorable Review
Leanna W.
User in Staffing and Recruiting

This service has many advantages, namely: - our customers became more loyal to us, as we began to respond quickly to their questions; - a single listing of conversations with our customers (earlier part was in an e-mail, part of messengers, and part of...

Most Helpful Critical Review
G2 Crowd User

We've found that problems in almost all areas of the product have repeatedly forced us to back off of our planned usage. Over and over, we've put together an implementation plan for one part of the product, began to roll it out and found that a series of...

Zoho SalesIQ
Most Helpful Favorable Review
Steven L.
Administrator in Education Management

It integrates with CRM (the right way) and with Support and with MailChimp. Yes I know it integrates with other apps but those are the most important to a SaaS company. I've used other chat programs and honestly, some have a better/simpler UI (which is...

Most Helpful Critical Review
Deborah M.
Administrator in Building Materials

Again being new as the Administrator, I want to learn more about how to maximize Zoho. I don't know how to use some of the most valuable tools that Zoho has to offer. Tracking, sales, closing rates, adding monthly goals for each sales rep. The way Zoho sets...

HubSpot
Most Helpful Favorable Review
Sandra A.
Administrator in Computer Software

In my opinion Hubspot is the best integrated inbound marketing tool in the market. It has all the tools you need to implement an inbound strategy. Moreover is a very dynamic tool that is constantly being updated and enhanced with new features. We have been...

Most Helpful Critical Review
Jeremy F.
User in Information Technology and Services

Like I mentioned above, it's not an seo platform, even though that was one of the things the sales rep mentioned that hubspot could "replace". The metrics are often wrong; for example, new leads for landing pages all say 0%, even though in the Leads...

Screenshots

 
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Zoho SalesIQ
No screenshots provided

Videos

 

Convert your hottest leads right from Slack, with Intercom's two-way integration. Learn more at intercom.com/integrations/slack

No videos provided

The world has changed, and it's time to transform how you market and sell to match how people shop, buy, and share experiences online. That's why we built HubSpot. With HubSpot's award-winning inbound marketing and sales platform, you will attract more visitors, generate more leads, and delight more customers: all in one platform.

HubSpot offers a full stack of products for marketing, sales, and customer relationship management: powerful alone, and even better when used together.

Intercom

Convert your hottest leads right from Slack, with Intercom's two-way integration. Learn more at intercom.com/integrations/slack

Zoho SalesIQ
No videos provided
HubSpot

The world has changed, and it's time to transform how you market and sell to match how people shop, buy, and share experiences online. That's why we built HubSpot. With HubSpot's award-winning inbound marketing and sales platform, you will attract more visitors, generate more leads, and delight more customers: all in one platform.

HubSpot offers a full stack of products for marketing, sales, and customer relationship management: powerful alone, and even better when used together.

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