See this comparison of Issuetrak vs. KnowledgeOwl based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. KnowledgeOwl rates 4.5/5 stars with 64 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 61 reviews
Based on 64 reviews
$19 (cloud) mo/user/annual contract
$49 (Cloud) mo/agent/annual contract
Additional Knowledge Bases
$59 (Cloud) mo/agent/annual contract
|Meets RequirementsSee More|
(Based on 58 reviews)
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 42 reviews)
|Ease of AdminSee More|
(Based on 49 reviews)
|Quality of SupportSee More|
(Based on 56 reviews)
(Based on 57 reviews)
|Ease of Doing Business WithSee More|
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Hospital & Health Care
Non-Profit Organization Management
Marketing and Advertising
|Most Helpful Favorable Review|
Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...
The support is incredible. Internally in our own organization, I often tell coworkers how timely and helpful your support staff are. The technology and platform is also great!
|Most Helpful Critical Review|
The interface is sometimes difficult to use.
One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.
|Request More Information||Ask KnowledgeOwl a Question|