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Compare Issuetrak vs Moxie

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comparison of Issuetrak vs. Moxie
based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Issuetrak
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Moxie
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Issuetrak
Issuetrak
4.1
Based on 61 reviews
Optimized for quick response
Moxie
Moxie
3.6
Based on 19 reviews
 
Productivity
$19 (cloud) mo/user/annual contract
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 58 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 59 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 42 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 43 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 56 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.3
(Based on 43 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 59 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.5%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
34.5%
36.8%
 
Information Technology and Services
15.4%
Insurance
11.5%
 
Hospital & Health Care
9.2%
Internet
7.7%
 
Telecommunications
9.2%
Education Management
7.7%
 
Education Management
6.2%
Financial Services
7.7%
 
Financial Services
6.2%
Hospitality
7.7%
 
Other
53.8%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Restaurants

Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded...

G2 Crowd User in Insurance

Very easy to use. I like that you can set up your workspace to how it is the most visually appealing to you and the search feature when looking for the frequently used sayings

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Telecommunications

Sometimes we'll get customers that want to compliment or make a complaint another employee. For a long time, IssueTrak was our primary tool for doing this, through the Feedback section. This could just be the way my company programmed IssueTrak, but a lot...

Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

 
Ask Issuetrak a QuestionContact IssuetrakAsk Moxie a QuestionContact Moxie
Kate from G2 Crowd

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