Compare Issuetrak vs ProProfs Knowledge Base Software

See this comparison of Issuetrak vs. ProProfs Knowledge Base Software based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Productivity
$19 (cloud) mo/user/annual contract
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 58 reviews)
9.1
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 59 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
8.2
(Based on 42 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.5
(Based on 43 reviews)
Not enough data available
Quality of Support
Quality of Support
9.1
(Based on 56 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
9.3
(Based on 43 reviews)
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
8.0
(Based on 59 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.5%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
66.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
34.5%
0.0%
 
Information Technology and Services
15.4%
Computer Software
28.6%
 
Hospital & Health Care
9.2%
Information Technology and Services
14.3%
 
Telecommunications
9.2%
Graphic Design
14.3%
 
Education Management
6.2%
Arts and Crafts
14.3%
 
Financial Services
6.2%
Telecommunications
14.3%
 
Other
53.8%
Other
14.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
0 sldsnxitw6qlm7etfk7dnjj3wglkuwzt7tjlnprpnk5nkd7 3ijn4y7 bfau4mmyu6ikmuwa2tm6
Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

0 mjjx1dyosncchwu3hjlxydtowcznshkaijle9y1islnch4hstjle4ytoeivchw9jcufxyuge8kcbw2s8cm44rjyqlkc9w2ut3m4frpwwa5gstvbjs0mwkebs5ad6g2rkedyhbabn q4
Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
0 mh1icfu7otn5vjkadx5lxrt7wbfnyrwfkli5 spm7lqcyizfd9d6jjom2tncjeetflwevzgafrfb00wy3p9c0rrgcrf900la3p9hqvlfwa szdetsg8qnmiog5j6n060ertfpkep4yt
Denise C.
User in Computer Networking

The interface is sometimes difficult to use.

0 m3jgdhwtqdg7nlgxmigjdco3nossn82xu5dgdco3wumgwxrkzfdabgyfsfvtcbdhzg0p6l4pmu08
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

 
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Kate from G2 Crowd

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