Compare Issuetrak vs Solvvy
See this comparison of Issuetrak vs. Solvvy based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Solvvy rates 4.9/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.
 Issuetrak |  Solvvy |
Pricing
Productivity $19 (cloud) mo/user/annual contract | ‐ |
Support Essentials $49 (Cloud) mo/agent/annual contract | ‐ |
Support Ultimate $59 (Cloud) mo/agent/annual contract | ‐ |
Free Trial | Free Trial |
| Request More Information | $ Get a Quote |
Ratings
| Meets RequirementsSee More | |
8.2 (Based on 58 reviews) | 9.3 (Based on 10 reviews) |
| Ease of UseSee More | |
8.4 (Based on 59 reviews) | 9.9 (Based on 10 reviews) |
| Ease of SetupSee More | |
8.2 (Based on 42 reviews) | 9.6 (Based on 10 reviews) |
| Ease of AdminSee More | |
8.5 (Based on 43 reviews) | 9.6 (Based on 10 reviews) |
| Quality of SupportSee More | |
9.1 (Based on 56 reviews) | 10.0 (Based on 10 reviews) |
| Ease of Doing Business WithSee More | |
9.3 (Based on 43 reviews) | 10.0 (Based on 10 reviews) |
| Product Direction (% positive)See More | |
8.0 (Based on 59 reviews) | 10.0 (Based on 10 reviews) |
Features
Reviewers' Company Size
| Small-Business (50 or fewer emp.) | |
25.5% | 11.1% |
| Mid-Market (51-1000 emp.) | |
40.0% | 88.9% |
| Enterprise (> 1000 emp.) | |
34.5% | 0.0% |
Reviewers' Industry
Information Technology and Services 15.4% | Computer Software 42.9% |
Hospital & Health Care 9.2% | Internet 28.6% |
Telecommunications 9.2% | Food & Beverages 7.1% |
Education Management 6.2% | Computer Networking 7.1% |
Financial Services 6.2% | Retail 7.1% |
Other 53.8% | Other 7.1% |
Reviews
| Most Helpful Favorable Review | |
 Kevin O. Administrator in Hospitality Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product... |  Mark B. Administrator in Computer Software Solvvy has been very easy to implement for our team. It has helped reduce our inbound support load by 25% and we are hoping to get that even higher. It has also helped us identify gaps in our knowledge base that we have been able to fill. It has also helped... |
| Most Helpful Critical Review | |
 Muzaffer L. Executive Sponsor in Chemicals It's integration layer is very old school and needs to be improved. also its capabilities to parse emails | |
Videos
| No videos provided. |
Downloads
| No downloads provided. | No downloads provided. |
| Request More Information | Contact Solvvy |
