Compare Issuetrak vs Solvvy

See this

comparison of Issuetrak vs. Solvvy
based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
Issuetrak
Optimized for quick response
Solvvy
Optimized for quick response
Add Product
Issuetrak
Issuetrak
4.1
Based on 61 reviews
Optimized for quick response
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
 
Productivity
$19 (cloud) mo/user/annual contract
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 58 reviews)
9.0
(Based on 20 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 59 reviews)
9.3
(Based on 20 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 42 reviews)
9.1
(Based on 19 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 43 reviews)
9.3
(Based on 20 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 56 reviews)
9.5
(Based on 20 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.3
(Based on 43 reviews)
9.7
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 59 reviews)
10.0
(Based on 20 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.5%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
34.5%
0.0%
 
Information Technology and Services
15.4%
Internet
31.3%
 
Telecommunications
9.2%
Computer Software
28.1%
 
Hospital & Health Care
9.2%
Retail
15.6%
 
Financial Services
6.2%
Consumer Electronics
6.3%
 
Education Management
6.2%
Computer Networking
6.3%
 
Other
53.8%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Restaurants

Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded...

Delano M.
Administrator in Internet

We've had Solvvy active for almost a year and it has been integral to our organization's success. We had made a decision to make a real effort towards self-service as an initiative and after reviewing various solutions decided on Solvvy. One main factor...

Most Helpful Critical Review
Most Helpful Critical Review
Denise C.
User in Computer Networking

The interface is sometimes difficult to use.

G2 Crowd User in Computer Software

Solvvy requires a bit of maintenance. Using their learning tool is the best way to increase the self-service rate. A "set it and forget it" approach didn't really work for me. Spending a bit of time each week with their training tool helps Solvvy be more...

 
 No videos provided.
Ask Issuetrak a QuestionContact IssuetrakAsk Solvvy a QuestionContact Solvvy
Kate from G2 Crowd

Need help?

I can help.