Compare Issuetrak vs Solvvy

See this comparison of Issuetrak vs. Solvvy based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Solvvy rates 4.9/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Productivity
$19 (cloud) mo/user/annual contract
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Free Trial
Free Trial
 Request More InformationRequest More Information$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 58 reviews)
9.3
(Based on 10 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 59 reviews)
9.9
(Based on 10 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 42 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 43 reviews)
9.6
(Based on 10 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 56 reviews)
10.0
(Based on 10 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.3
(Based on 43 reviews)
10.0
(Based on 10 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 59 reviews)
10.0
(Based on 10 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.5%
11.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
88.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
34.5%
0.0%
 
Information Technology and Services
15.4%
Computer Software
42.9%
 
Hospital & Health Care
9.2%
Internet
28.6%
 
Telecommunications
9.2%
Food & Beverages
7.1%
 
Education Management
6.2%
Computer Networking
7.1%
 
Financial Services
6.2%
Retail
7.1%
 
Other
53.8%
Other
7.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
0 sldsnxitw6qlm7etfk7dnjj3wglkuwzt7tjlnprpnk5nkd7 3ijn4y7 bfau4mmyu6ikmuwa2tm6
Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

0?e=1528074000&v=alpha&t=ygclnlipusw jxoybihuhe1ytdkdtmfqv2lnrbqbfvi
Mark B.
Administrator in Computer Software

Solvvy has been very easy to implement for our team. It has helped reduce our inbound support load by 25% and we are hoping to get that even higher. It has also helped us identify gaps in our knowledge base that we have been able to fill. It has also helped...

Most Helpful Critical Review
Most Helpful Critical Review
0 sme3tikev9f7m5havsoot8n5zkg826ta4yyyt8njopwk1cnl9xzdphhcr4jx738juse0gfonzimn
Muzaffer L.
Executive Sponsor in Chemicals

It's integration layer is very old school and needs to be improved. also its capabilities to parse emails

 
 No videos provided.
 No downloads provided.No downloads provided.
Request More InformationRequest More InformationAsk Solvvy a QuestionContact Solvvy
Kate avatar
Kate from G2 Crowd

Need help?

I can help.