Compare Issuetrak vs Solvvy
See this comparison of Issuetrak vs. Solvvy based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.
 Issuetrak |  Solvvy |
Pricing
Productivity $19 (cloud) mo/user/annual contract | ‐ | |
Support Essentials $49 (Cloud) mo/agent/annual contract | ‐ | |
Support Ultimate $59 (Cloud) mo/agent/annual contract | ‐ | |
Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.2 (Based on 58 reviews) | 8.8 (Based on 15 reviews) |
| Ease of Use | 8.4 (Based on 59 reviews) | 9.5 (Based on 15 reviews) |
| Ease of Setup | 8.2 (Based on 42 reviews) | 9.3 (Based on 14 reviews) |
| Ease of Admin | 8.5 (Based on 43 reviews) | 9.3 (Based on 15 reviews) |
| Quality of Support | 9.1 (Based on 56 reviews) | 9.7 (Based on 15 reviews) |
| Ease of Doing Business With | 9.3 (Based on 43 reviews) | 9.7 (Based on 15 reviews) |
| Product Direction (% positive) | 8.0 (Based on 59 reviews) | 10.0 (Based on 15 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 25.5% | 14.3% |
Mid-Market (51-1000 emp.) | 40.0% | 85.7% |
Enterprise (> 1000 emp.) | 34.5% | 0.0% |
Reviewers' Industry
Information Technology and Services 15.4% | Internet 45.5% | |
Hospital & Health Care 9.2% | Computer Software 27.3% | |
Telecommunications 9.2% | Computer Networking 9.1% | |
Education Management 6.2% | Food & Beverages 4.5% | |
Financial Services 6.2% | Health, Wellness and Fitness 4.5% | |
Other 53.8% | Other 9.1% |
Reviews
| Most Helpful Favorable Review | Kevin O. Administrator in Hospitality Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product... | Bryan C. Administrator Solvvy allows our customers to find answers to their questions without having to talk to someone on our Support team. It accelerates our ability to service our customers in a timely and efficient manner. We consider Solvvy as a core pillar of our Customer... |
| Most Helpful Critical Review | G2 Crowd User in Information Technology and Services Very difficult to keep the replies to the same ticket. You have to train the whole organization how to reply to tickets on a continuous basis. |
