See this comparison of Issuetrak vs. Talkus based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 61 reviews
Based on 12 reviews
$19 (cloud) mo/user/annual contract
$49 (Cloud) mo/agent/annual contract
$59 (Cloud) mo/agent/annual contract
|Meets RequirementsSee More|
(Based on 58 reviews)
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 42 reviews)
(Based on 10 reviews)
|Ease of AdminSee More|
|Quality of SupportSee More|
(Based on 56 reviews)
|Ease of Doing Business WithSee More|
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Hospital & Health Care
Logistics and Supply Chain
Marketing and Advertising
|Most Helpful Favorable Review|
Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...
It brings support tickets in from different channels like text, email & website, where they can all be seen and handled in Slack. Very convenient for our support staff to see what has been taken care of and what hasn't.
|Most Helpful Critical Review|
It's integration layer is very old school and needs to be improved. also its capabilities to parse emails
We haven't found anything that we don't like. If we've had any concerns or questions, their support was quick to help us solve it or find a solution.
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