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Compare Issuetrak vs Talkus

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comparison of Issuetrak vs. Talkus
based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Issuetrak
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Talkus
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Issuetrak
Issuetrak
4.1
Based on 61 reviews
Optimized for quick response
Talkus
Talkus
4.7
Based on 12 reviews
 
Productivity
$19 (cloud) mo/user/annual contract
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 58 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 59 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 42 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 43 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 56 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.3
(Based on 43 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 59 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.5%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
34.5%
8.3%
 
Information Technology and Services
15.4%
Internet
25.0%
 
Telecommunications
9.2%
Logistics and Supply Chain
16.7%
 
Hospital & Health Care
9.2%
Marketing and Advertising
8.3%
 
Financial Services
6.2%
Leisure, Travel & Tourism
8.3%
 
Education Management
6.2%
Information Technology and Services
8.3%
 
Other
53.8%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Restaurants

Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded...

G2 Crowd User in Higher Education

Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

Need additional screen features such as the ability to have checkboxes, allow questions to be on left and right from a design viewpoint, and, provide more options for sorting in My Requests and more download capability throughout the application.

Guillaume P.
Administrator in Computer Software

Nothing much really. We also use Zendesk as a support Tool and the Talkus export is great. If we did not had Zendesk, Talkus featureset might be light (but the business offer should bring the missing data and shit)

 
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Kate from G2 Crowd

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