Compare Issuetrak vs Talkus

See this comparison of Issuetrak vs. Talkus based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Productivity
$19 (cloud) mo/user/annual contract
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 58 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 59 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 42 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 43 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 56 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.3
(Based on 43 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 59 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.5%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
34.5%
8.3%
 
Information Technology and Services
15.4%
Internet
25.0%
 
Hospital & Health Care
9.2%
Logistics and Supply Chain
16.7%
 
Telecommunications
9.2%
Higher Education
8.3%
 
Education Management
6.2%
Marketing and Advertising
8.3%
 
Financial Services
6.2%
E-Learning
8.3%
 
Other
53.8%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

Travis G.
Administrator in Financial Services

It brings support tickets in from different channels like text, email & website, where they can all be seen and handled in Slack. Very convenient for our support staff to see what has been taken care of and what hasn't.

Most Helpful Critical Review
Most Helpful Critical Review
Muzaffer L.
Executive Sponsor in Chemicals

It's integration layer is very old school and needs to be improved. also its capabilities to parse emails

Carl N.
Administrator

We haven't found anything that we don't like. If we've had any concerns or questions, their support was quick to help us solve it or find a solution.

 
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Kate from G2 Crowd

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