Compare Issuetrak vs Zoho Desk

See this comparison of Issuetrak vs. Zoho Desk based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Zoho Desk rates 4.3/5 stars with 482 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Productivity
$19 (cloud) mo/user/annual contract
FREE
$0 /agent/month
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
PROFESSIONAL
$12 /agent/month
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
 Request More InformationRequest More Information$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 58 reviews)
8.6
(Based on 445 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 59 reviews)
8.6
(Based on 445 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 42 reviews)
8.4
(Based on 350 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 43 reviews)
8.6
(Based on 352 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 56 reviews)
8.2
(Based on 402 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.3
(Based on 43 reviews)
8.6
(Based on 328 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 59 reviews)
8.8
(Based on 437 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.5%
72.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
19.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
34.5%
7.6%
 
Information Technology and Services
15.4%
Information Technology and Services
25.6%
 
Hospital & Health Care
9.2%
Computer Software
11.2%
 
Telecommunications
9.2%
Internet
4.6%
 
Education Management
6.2%
Marketing and Advertising
4.6%
 
Financial Services
6.2%
Telecommunications
4.1%
 
Other
53.8%
Other
50.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Restaurants

Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded...

0 pfx2iwxspntr6jxjt9ci9120s9prbcirn5co1zgvmbcn6rep 9 7 60jgzpjtri1ls o 7yjai kx6wzrha qkosmi rx6mybua blfymiykx6qu1miez51k74apvkhrbb ite71mn jbcwp3sgo4e
János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and itś truly deserving.Simplicity is at itś best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
0 sme3tikev9f7m5havsoot8n5zkg826ta4yyyt8njopwk1cnl9xzdphhcr4jx738juse0gfonzimn
Muzaffer L.
Executive Sponsor in Chemicals

It's integration layer is very old school and needs to be improved. also its capabilities to parse emails

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
 No downloads provided.No downloads provided.
Request More InformationRequest More InformationAsk Zoho Desk a QuestionContact Zoho Desk
Kate avatar
Kate from G2 Crowd

Need help?

I can help.