Compare Issuetrak vs Zoho Desk

See this comparison of Issuetrak vs. Zoho Desk based on data from user reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Zoho Desk rates 4.3/5 stars with 510 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Productivity
$19 (cloud) mo/user/annual contract
FREE
$0 /agent/month
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
PROFESSIONAL
$12 /agent/month
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 58 reviews)
8.6
(Based on 471 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 59 reviews)
8.6
(Based on 471 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.2
(Based on 42 reviews)
8.3
(Based on 370 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 43 reviews)
8.6
(Based on 373 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 56 reviews)
8.2
(Based on 422 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.3
(Based on 43 reviews)
8.6
(Based on 347 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 59 reviews)
8.8
(Based on 462 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.5%
72.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
20.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
34.5%
7.2%
 
Information Technology and Services
15.4%
Information Technology and Services
26.5%
 
Hospital & Health Care
9.2%
Computer Software
10.8%
 
Telecommunications
9.2%
Marketing and Advertising
4.4%
 
Education Management
6.2%
Internet
4.3%
 
Financial Services
6.2%
Telecommunications
4.0%
 
Other
53.8%
Other
49.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Restaurants

Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded...

G2 Crowd User in Maritime

It's fast and intuitive and does exactly what we need for handling emails. They finally launched the iPhone App for the product which works really great!

Most Helpful Critical Review
Most Helpful Critical Review
Denise C.
User in Computer Networking

The interface is sometimes difficult to use.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
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Kate from G2 Crowd

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